Cisco Firepower 4100 Series vs. GFI KerioControl

When we are asked by local partners which security equipment we use we always recommend our Cisco security products. The Firepower firewall is no exception and we can easily recommend this to others who need a fast, secure, and well built system that integrates well with all your existing hardware and software.

Incentivized

IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.

Incentivized

• Policy management in the GUI. I'm old-school, and still create ACLs in the CLI, but using the GUI for this is very nice.
• Event monitoring and reporting is great, and you can get very granular when it comes to what information you are viewing.
• I really like the troubleshooting features that are built in, especially the packet tracer and the ability to generate and download a troubleshooting package to review or send to TAC.

• VPN for Remote Employees
• Point to point VPNs
• Scanning of traffic
• Ease of management
• Website filtering by both sites and key words

Incentivized

• When deployed as Firepower Threat Defense, configurations cannot be made within the device itself.
• Troubleshooting can be difficult if the Cisco Firepower 4100 Series firewall is managed by the Cisco Firepower Management Center.
• There are two operating systems in Cisco Firepower 4100 Series, firmware upgrade process will take a long time.

• Support can take longer to respond that it should
• Could work better with resellers
• Spend more effort on adding new features

Incentivized

It not easy to understand the different features it offers. Sometimes you need to spend a couple of minutes to implement a change or even open a ticket with cisco tac to figure it out. Once support is on the phone with you they know how to resolve problems. But it's not an intuitive tool

Incentivized

Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.

Incentivized

Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.

Incentivized

We switch to Palo Alto due the amount of tickets open with Cisco Firepower 4100 Series. It was taking a great amount of time for our engineers to fix problems. But it was a great tool when it was working as we were expecting. The fact it has a lot of instability on the releases was the deciding factor.

Incentivized

We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.

Incentivized

• Quickly respond to incidents using vpn remote access
• VPN L2L used to establish connections with global providers
• Up to 2000+ vpn access without having performance issues
• Granular access with policy groups based on the AD user

Incentivized

• Easy to use makes it easy to train, reducing employee time and IT staff costs.
• Statefull inspection and web filtering greatly reduce malware incursions.
• Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive.

Incentivized