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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.5 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Zscaler Private Access

    Score7.9 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    Cisco DuoZscaler Private Access
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco DuoZscaler Private Access
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco DuoZscaler Private Access
    Considered Both Products
    Cisco
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    87 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    79 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    86 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    68 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    72 Answers
    No answers on this topic
    Features
    Cisco DuoZscaler Private Access
    Threat Intelligence
    Comparison of Threat Intelligence features of Cisco Duo and Zscaler Private Access
    Feature
    Cisco Duo
    -
    Ratings
    Zscaler Private Access
    10.0
    1 Ratings
    13% above category average
    Network Analytics00 Ratings10.01 Ratings
    Automated Alerts and Reporting00 Ratings10.01 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Cisco Duo and Zscaler Private Access
    Feature
    Cisco Duo
    -
    Ratings
    Zscaler Private Access
    10.0
    1 Ratings
    7% above category average
    Continuous Verification00 Ratings10.01 Ratings
    Secure Web Gateways00 Ratings10.01 Ratings
    Network Flow Control00 Ratings10.01 Ratings
    Network Data Encryption00 Ratings10.01 Ratings
    Network Topology Mapping00 Ratings10.01 Ratings
    Best Alternatives
    Cisco DuoZscaler Private Access
    Small Businesses
    WatchGuard AuthPoint
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Symantec VIP
    Score10 out of 10
    Zscaler Internet Access
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoZscaler Private Access
    Likelihood to Recommend
    9.4
    (150 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    9.8
    (10 ratings)
    -
    (0 ratings)
    Usability
    9.9
    (76 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (90 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (10 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.8
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.3
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco DuoZscaler Private Access
    Likelihood to Recommend
    Cisco
    It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.
    Incentivized
    Read full review
    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Zscaler
    • Allows strong cyber security corporate policies
    • Very reliable VPN application that operates at 100% efficiency
    • Very easy to be configured with friendly user interface
    Incentivized
    Read full review
    Cons
    Cisco
    • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
    • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
    • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
    Incentivized
    Read full review
    Zscaler
    • Granularity and Complexity of Policy Enforcement
    • Application Segmentation and Listener Configuration - The way applications are defined and listened for is fundamental to ZPA, but can be a source of frustration, especially when dealing with legacy or non-HTTP protocols
    • The ZCC is the user's primary gateway, but its control over local system network behavior can sometimes clash with enterprise requirements.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Zscaler
    No answers on this topic
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Zscaler
    No answers on this topic
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Zscaler
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    Cisco
    Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    Cisco
    I would fully expect a competitor like Okta or any other multifactor mechanic to function pretty similarly, and I hesitate to say duos the best. I think the idea is that it's a simple concept, but it does it well. So I haven't evaluated any myself outside of duo, but I'm also not in the market and I don't feel like we need to go shopping for something else.
    Incentivized
    Read full review
    Zscaler
    Well ZPA is a good solution, however everyone has their own advantage and disadvantages, with ZPA you can deploy ZTNA model, which will help you better control on access, however Palo Alto, Fortinet they are also market leading firewall solution, and you can not deny if they are not providing the same features.
    Incentivized
    Read full review
    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Zscaler
    No answers on this topic
    Return on Investment
    Cisco
    • Assess user risk within minutes
    • Cisco Secure Access by Duo cloud-based MFA eliminates the need for on-prem appliances and hardware; you don't need to invest in your data center
    • There is no on-going maintenance or service costs, eliminating time to patch and update
    • No required important IT time and extra resources beyond implementation
    Incentivized
    Read full review
    Zscaler
    • Positive: We have now charged users internally for the service
    • Negative: Dealing with users who also have the Zscaler Client Connector for their company, can cause confusions
    • Negative: Enabling the Zscaler Internet Access entitlement has been a major headache for us because Zscaler Private Access users can't autheniticate through ZIA on a non corporate device.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.