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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.5 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    SecurID

    Score9 out of 10
    N/ASecurID, a company and solution suite from RSA, is an identity and access management suite supporting access management, authentication, and identity governance.

    $2

    per month per user

    Pricing
    Cisco DuoSecurID
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    Cloud
    $2
    per year per user
    Cloud Plus
    $4
    per year per user
    Cloud Premier
    $6
    per year per user
    Offerings
    Pricing Offerings
    Cisco DuoSecurID
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco DuoSecurID
    Considered Both Products
    Cisco
    Chose Cisco Duo
    Cisco Secure Access by Duo's ability to integrate with a wide variety of SSO applications and systems, as well as its focus on usability, make it an attractive option.
    Incentivized
    Chose Cisco Duo
    Duo is easier to use since it is an app and only needs your phone for authentication. The other products I have used in the past require a separate device. Everyone carries their phone with them so there is no need to remember to carry around another device.
    Incentivized
    Chose Cisco Duo
    I have been issued with RSA physical tokens in the past, but never had to administer those systems myself. The challenge with physical tokens these days is that everyone already carries a smart phone and so it makes sense to use that for extra security rather than needing to …
    Incentivized
    Chose Cisco Duo
    The duo was more manageable to implement and quite user-friendly. The support with Duo was phenomenal and they offer a trial period that can help determine if it is right for you. More than likely you will be pleased and decide to implement.
    Incentivized
    Chose Cisco Duo
    Duo offers cryptographic infrastructure that is more robust than SecureID does (or did). In addition, Duo has never intentionally built back doors in to their product at the behest of the NSA. Many Duo products are either themselves open source or are based on open source …
    Incentivized
    RSA Security
    Chose SecurID
    SecurID works with more software/devices than Azure MFA. It also seems to work more smoothly for end-users compared to some of the other options out there. We have not had issues with this app not working and is very reliable/stable. It also allows token codes to be …
    Incentivized
    Chose SecurID
    RSA is good for agent-based and RADIUS integration but the move is toward better integration with web-based (API/TLS) integration. RSA has a new product to support this integration but RSA SecureID does not offer this and is antiquated technology but still has it's placed in an …
    Incentivized
    Chose SecurID
    Simply the best and the physical token is almost indestructible.
    Incentivized
    Chose SecurID
    Duo Security does not provide an internal solution, which is what we need in our environment to avoid making outside internet connections from our PCI-DSS environment. This is where RSA shines.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    87 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    79 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    86 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    68 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    72 Answers
    No answers on this topic
    Features
    Cisco DuoSecurID
    Identity Management
    Comparison of Identity Management features of Cisco Duo and SecurID
    Feature
    Cisco Duo
    -
    Ratings
    SecurID
    8.7
    5 Ratings
    7% above category average
    ID-Management Access Control00 Ratings8.64 Ratings
    ID Management Single-Sign On (SSO)00 Ratings8.64 Ratings
    Multi-Factor Authentication00 Ratings9.05 Ratings
    Password Management00 Ratings8.74 Ratings
    Account Provisioning and De-provisioning00 Ratings8.34 Ratings
    ID Management Workflow Automation00 Ratings8.64 Ratings
    ID Risk Management00 Ratings8.64 Ratings
    Best Alternatives
    Cisco DuoSecurID
    Small Businesses
    WatchGuard AuthPoint
    Score9.1 out of 10
    JumpCloud
    Score8.4 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9.1 out of 10
    OneLogin by One Identity
    Score9.6 out of 10
    Enterprises
    Symantec VIP
    Score10 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoSecurID
    Likelihood to Recommend
    9.4
    (150 ratings)
    8.2
    (21 ratings)
    Likelihood to Renew
    9.8
    (10 ratings)
    8.0
    (1 ratings)
    Usability
    9.9
    (76 ratings)
    9.0
    (1 ratings)
    Availability
    9.8
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (90 ratings)
    8.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (10 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.8
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.3
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco DuoSecurID
    Likelihood to Recommend
    Cisco
    It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.
    Incentivized
    Read full review
    RSA Security
    Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    RSA Security
    • RSA Authentication Manager is easy to deploy and configure.
    • It is a scalable solution meant for a large enterprise.
    • Some of the key features of RSA Authentication Manager where it particularly does well are provisioning, mapping, and logging.
    • It has a very nice console with good administrative and troubleshooting options.
    • Reliable security for VPN, applications, and wifi.
    Incentivized
    Read full review
    Cons
    Cisco
    • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
    • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
    • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
    Incentivized
    Read full review
    RSA Security
    • Slow to provide updates to latest operating system versions.
    • While the GUI is clean and easy to use, it does look very dated.
    • There is not an option for a temporary code to log in. It would be nice for situations where you are at a remote site but don't have your device (laptop, phone, etc.) with you, as well as other situations.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    RSA Security
    Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
    Incentivized
    Read full review
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    RSA Security
    Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    RSA Security
    No answers on this topic
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    RSA Security
    No answers on this topic
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    RSA Security
    Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    RSA Security
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    RSA Security
    No answers on this topic
    Implementation Rating
    Cisco
    Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
    Incentivized
    Read full review
    RSA Security
    No answers on this topic
    Alternatives Considered
    Cisco
    I would fully expect a competitor like Okta or any other multifactor mechanic to function pretty similarly, and I hesitate to say duos the best. I think the idea is that it's a simple concept, but it does it well. So I haven't evaluated any myself outside of duo, but I'm also not in the market and I don't feel like we need to go shopping for something else.
    Incentivized
    Read full review
    RSA Security
    Overall MS AAD is good but we have had a few too many reliability issues with the product that have lead to enterprise authentication outages over the last year. The Senior executives have a preference on Securid to be more reliable than MS AAD. SecurID does a better job in Integration for legacy on-premise applications for instance.
    Incentivized
    Read full review
    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    RSA Security
    No answers on this topic
    Return on Investment
    Cisco
    • Assess user risk within minutes
    • Cisco Secure Access by Duo cloud-based MFA eliminates the need for on-prem appliances and hardware; you don't need to invest in your data center
    • There is no on-going maintenance or service costs, eliminating time to patch and update
    • No required important IT time and extra resources beyond implementation
    Incentivized
    Read full review
    RSA Security
    • Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance.
    • Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system.
    • RSA SecurID has helped us with our compliance audits.
    Incentivized
    Read full review
    ScreenShots