TrustRadius

Cisco Communications Outsourcing vs. yoummday

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Communications Outsourcing
Score 8.8 out of 10
N/A
Cisco offers communications outsourcing.N/A
yoummday
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
yoummday's proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. As a result, companies get access to a comprehensive outsourcing software solution and a global workforce of freelance customer care and sales professionals for a fraction of the cost of a traditional BPO. The vendor states that over 60 international companies (including Fortune 500 and DAX-listed) already…
$0.11
per month per agent (per minute / event) for an English-Speaking Customer Service Agent
Pricing
Cisco Communications Outsourcingyoummday
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Communications Outsourcingyoummday
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cisco Communications Outsourcingyoummday
User Ratings
Cisco Communications Outsourcingyoummday
Likelihood to Recommend
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Cisco Communications Outsourcingyoummday
Likelihood to Recommend
Cisco
Cisco Communications Outsourcing boosts communications, where it allows instant texting, audio calls, among others. Besides, Cisco Communications applies the telephony technology, which is cheap and convenient to all persons in any corner of the world. The tool is reliable in conducting surveys, methods that brings more market understanding to the world.
Allan Mark | TrustRadius Reviewer
Allan Mark
Digital Marketing Manager
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Yoummday
No answers on this topic
Pros
Cisco
  • Setting up IVRs
  • Making sure equipment is working properly
  • Training key employees on the systems
Verified User
Anonymous
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Yoummday
No answers on this topic
Cons
Cisco
  • VoIP integration
  • Multi-language compatibility
  • Device upgrades
Verified User
Anonymous
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Yoummday
No answers on this topic
Alternatives Considered
Cisco
Cisco has excellent scalability and has a very wide range of configuration options cost-effective for certain situations, flexible and adaptable to the needs of a growing company.
Verified User
Anonymous
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Yoummday
No answers on this topic
Return on Investment
Cisco
  • Ability to increase outbound calls per day
  • Reduction in missed calls
  • Greater call-handling efficiency
Verified User
Anonymous
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Yoummday
No answers on this topic
ScreenShots

yoummday Screenshots

Screenshot of The dashboard shows important KPIs as well as an overview of the channels used and activities of the agents.