Cisco Aironet 3800 Series Access Points (discontinued) vs. Cisco Wireless LAN Controllers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Aironet 3800 Series Access Points (discontinued)
Score 10.0 out of 10
N/A
Currently supported by Cisco, but no longer sold, Cisco recommends migration to the Cisco Catalyst 9100 Family of Access Points, which offer greater performance and flexibility.N/A
Cisco Wireless LAN Controllers
Score 9.9 out of 10
N/A
Cisco offers wireless LAN.N/A
Pricing
Cisco Aironet 3800 Series Access Points (discontinued)Cisco Wireless LAN Controllers
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Aironet 3800 Series Access Points (discontinued)Cisco Wireless LAN Controllers
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Aironet 3800 Series Access Points (discontinued)Cisco Wireless LAN Controllers
Best Alternatives
Cisco Aironet 3800 Series Access Points (discontinued)Cisco Wireless LAN Controllers
Small Businesses
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud
Score 9.5 out of 10
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud
Score 9.5 out of 10
Medium-sized Companies
Cisco Aironet 1800 Series Access Points (discontinued)
Cisco Aironet 1800 Series Access Points (discontinued)
Score 9.8 out of 10
Cisco Aironet 1800 Series Access Points (discontinued)
Cisco Aironet 1800 Series Access Points (discontinued)
Score 9.8 out of 10
Enterprises
Cisco Catalyst 9100 Access Points
Cisco Catalyst 9100 Access Points
Score 8.7 out of 10
Cisco Catalyst 9100 Access Points
Cisco Catalyst 9100 Access Points
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Aironet 3800 Series Access Points (discontinued)Cisco Wireless LAN Controllers
Likelihood to Recommend
9.0
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
7.9
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
6.4
(0 ratings)
Availability
-
(0 ratings)
8.2
(0 ratings)
Performance
9.2
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
7.3
(0 ratings)
Ease of integration
-
(0 ratings)
8.2
(0 ratings)
Product Scalability
7.6
(0 ratings)
7.3
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Cisco Aironet 3800 Series Access Points (discontinued)Cisco Wireless LAN Controllers
Likelihood to Recommend
These Cisco 3802 models are very well suited for interior deployments, whether small medium or large. The range and speed make for a very nice compliment to any wired LAN design. Compliment that with the management functionality that comes with a Cisco controller, and overall the 3802 is a perfect addition to any network.
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Setup is very quick as it is designed for smaller organizations. Of course, this comes with its own limitations, but it's really the question of what you need. If you can cover your office space with 3 to 4 access points, you got a pretty good alternative to the more enterprise-level of Cisco Wireless products, but you still get excellent throughput and signal strength.
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Pros
  • Cisco APs are managed very easily from a Cisco WLC controller.
  • Cisco APs provide lots of enterprise-grade options such as rogue detection and automatic power configuration.
  • Cisco APs have many different mounting options, which makes them very versatile in a healthcare environment.
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  • The WLC are very reliable. In the 10+ years the company has had them installed, we have not had any hardware or component failures.
  • No need for reboots. The CISCO WLC is not like a router you may have at home which you may have to reboot every few weeks or months. It can run for months without needing a reboot.
  • The Cisco WLC gives you a quick Network Summary when you first log into the system. This is very helpful to get a quick rundown on the status of your wireless network.
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Cons
  • Outdoor capabilities. We have actually blown up a few outdoor units. Water got inside the outdoor units and had visible rust
  • Costs compared to other AP’s in the market. Ruckus and EnGenius work out a bit cheaper
  • Mounting options are limited
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  • Configuring wireless settings is very confusing because various settings are scattered all over the interface in different tabs
  • Lots of settings use Cisco's technical verbiage rather than common phrasing, so it's confusing what a lot of settings will do and requires researching the meaning before modifying the setting
  • The interface could be easier to use to do simple tasks such as reboot an access point
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Likelihood to Renew
They work well for us and [we] have not found a better solution.
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Although it is a very good product, support is easy and can manage by Level 1 support persons and downtime is too much less but still there is a cost factor matters which is consider by each organization. Furthermore, organizations also compare with other competitors so it is hard to pursue and defend the high prices.
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Usability
No answers on this topic
As I said before, the only thing we miss in our old model is the fact that the management interface never received an improvement in design. It has the same look and feels since it was launched. It's not that it's hard to use. It's just the case of could be modernized.
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Reliability and Availability
No answers on this topic
Downtime fear is the first fear which IT persons look and want to eliminate as much as they can but eventually you have to face it as nothing is perfect. Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you can get the best up time. now it also depends on scenario as well as environment.
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Performance
The performances of the Cisco Aironet 3800 are quite good. This is an reliable and robust access point. It is "wave 2" compatible and has a m-Gig port. It is also possible to configure 2* 5 GHz antennas instead of 1* 2.4 GHz and 1* 5 GHz so we can use the access point at the maximum of its capacity and reduce the interferences we can have with the 2.4 Ghz frequencies
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Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you get the better uptime. if your get the uptime then it means its a stable product in your environment. Product performance also depends on the product management and Cisco Wireless Lan controller management is easy so you can get the great output.
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Support Rating
No answers on this topic
As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.
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Implementation Rating
No answers on this topic
Originally, when we deployed our first controller it was on a very limited basis. We only deployed it to our administration building and our High School. It was pretty straight forward. Because this was new to us we leaned heavily on our Cisco partner to assist us. With our last upgrade, we upgraded the controllers, added redundancy and expanded the building count along with new SSID's and restrictions. It went much easier, but again, we did rely on Cisco TAC and our partner to clarify and assist as needed. Having already been familiar with the product help tremendously.
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Alternatives Considered
Compare to the Cisco Aironet 2800 serie there is not a really big difference. The 3800 is more powerful.
Regarding the Meraki access points the solution is really different than the Cisco Aironet 3800.
Both are good but are maybe better in some situations.
For office only or when there are a lot a small sites with not technical contact, I would recommand Cisco Meraki.
For bigger sites or more complex environement, I would prefer a more customizable solution like Aironet which is more powerful.
For sure, it is really better to have only one solution and not a mix so a choice may be done.
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Not sure why "Ruckus WLAN controllers" is not listed above but that is another major WLAN controller solution I've used in the past. Cisco Wireless LAN Controllers provide the most flexibility when it comes to designing a large WLAN deployment. They also have some of the best reliability and TAC support out of all of the other vendors.
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Scalability
Upgrading and maintaining the Cisco 3802 is very straightforward and easy. When centrally managed by a Cisco Wirless LAN Controller (WLC), IOS upgrades are painless. Based on how you configure the 3802 on the controller, software and IOS upgrades may be performed either by an individual or group basis.
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Cisco is a brand name and people trust on it. if any one thing about the networking then Cisco is among those brand which is count as trusted brand and people rely on it. Also it support is good so people can use it. Cisco Wireless Lan controller are easy to use and manage so it requires less effort.
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Return on Investment
  • Users are able to carry on with their work while moving, changing seats, rooms or having an ad-hoc Skype meeting on the way to lunch. It is always hard to justify the value of connectivity but be assured, when it is not working the business impact is immediate.
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  • We have had our [Cisco Wireless LAN Controller] 5508s for a very long time now and although they are getting dated, they have earned us our money's worth with consistency, stability, and ease of use. Users have minimal wireless complaints and when they do seldom are they WLC-related.
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