Cisco Adaptive Security Appliance (ASA) Software vs. Sophos UTM

We moved our operations entirely to the cloud a few years ago. We loved the stability and scalability of the ASA and wanted to, somehow, keep using it. We discovered that ASA was available in the cloud as well and it was branded ASAv. We tested it and noticed that it was equally robust and a perfect fit for us. During the entire migration period, we used ASAv for cloud operations and put a lot of load on it. ASAv performed very well and gave us an easy transition from on-prem to the cloud.

Incentivized

Sophos is a very powerful anti-virus program that can be used in small and big businesses. Sophos has multiple features that can be customized to fit IT and business needs. Sophos would be less appropriate for IT personnel that do not have the time or knowledge of implementing the problem. The setup of its policies can be very complex.

Incentivized

• How we can manage: ASDM the GUI is so much easier to manage it even for a new guy also.
• Traffic handling capacity
• More secure and the different features it gives.
• Support from the TAC team or from the community manages to handle issues very efficiently.

Incentivized

• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

Incentivized

• The Java based ASDM can botch commands and isn't compatible on some more locked down systems.
• Monitoring. Really the same complaint as above, the monitoring available through the ASDM is crappy at best. A much better solution is to send the logs and mirror packets to a SEIM, but that can create issues of its own when looking for realtime analysis.
• Compatibility across other ASA models. ASA 5520s don't play well with 5525X which don't play well with older 5510s. Each is great on it's own, but it's next to impossible to logically stack them or have them as layers of firewalls in an infrastructure.
• Lack of cloud based management. The Cisco Meraki security devices do this well, but the ASAs are still behind in this regard.

Incentivized

• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

Incentivized

To be honest there has been now great products out in the market compared to Cisco ASA. I beleieve Cisco has to do a lot of improvement in this area. The other defeiniete factors is the cost when it comes to renewals which is always a premium on Cisco products

Incentivized

The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

Incentivized

I generally have not noticed the outages, however since it's a machine it can malfunction, we need to implement the firewall infrastructure in such a way that it is highly available with device failure, region failure etc. Else any solution will be having the issues if they are not build with resiliency.

Incentivized

The support is usually very good and gets back to you very quickly. However I had some instances of when two engineers will give me wildly different answers to what I thought was a simple question. Overall however I do rate the support highly and they are generally always very good.

Incentivized

I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

Incentivized

It was quite a good one, how ever requires an expertise to deploy hence the SMB segment would be finding it difficult to implement this product. The one good reason is that there are lot of ASA certified engineers in compared to the other certified engineers. Hence this resembles positively on the deployment as you have quite a lot of experienced engineer on your deployment

Incentivized

Cisco has made it easy to buy, set up, and manage all of our firewalls with the central FirePower Management Center. All licensing is done via one license portal too. Tech support is standardized for all ASA devices and like support engineers who know the different models to provide timely help for any issues. Cisco Talos is a premier could platform which scours the internet looking for threats and develops protections for the ASA's and as such provides zero second coverage when it best can detect global issues.

Incentivized

The Linksys was a router, so the comparison isn't quite the same, but I previously worked on a SonicWall firewall. The setup is by far easier on the Sophos UTM device. That alone makes it enticing, but thrown multiple services options such as email and web filtering, endpoint support, seamless WAP and RED device integration and it wasn't a very hard decision to make.

Incentivized

• I know a customer who is still using a Pix[.]
• The 5510 is still being used in one of our setups, and still doing its job this is a lot of Return on Investment.
• We have managed to turn around projects quickly because most of our engineers understand this firewall very well. We deploy them in a matter of minutes[.]

Incentivized

• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

Incentivized