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Cisco 5520 Wireless Controller vs. Cisco Catalyst 9800 Series Wireless Controllers

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco 5520 Wireless Controller

    Score8.5 out of 10
    N/AThe Cisco 5520 Series Wireless LAN Controller is a highly scalable, service-rich, resilient, and flexible platform that is ideal for medium-sized to large enterprise and campus deployments.N/A

    Cisco Catalyst 9800 Series Wireless Controllers

    Score9.2 out of 10
    N/AThe Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.N/A
    Pricing
    Cisco 5520 Wireless ControllerCisco Catalyst 9800 Series Wireless Controllers
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco 5520 Wireless ControllerCisco Catalyst 9800 Series Wireless Controllers
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco 5520 Wireless ControllerCisco Catalyst 9800 Series Wireless Controllers
    Considered Both Products
    Cisco
    Chose Cisco 5520 Wireless Controller
    Cisco Identity Services Engine is well integrated on Cisco 5520 Wireless Controller because the WLC supports a lot of authentication methods and security protocols (such as PEAP, EAP-TLS, Captive Portal redirect). They perform very well with ISE. Cisco ISE is able to manage …
    Incentivized
    Chose Cisco 5520 Wireless Controller
    Cisco 5520 Wireless Controller has better high availability features compared to the others. Also Cisco has a worldwide service center and is located in nearly all countries to offer fast and reliable support in case of any hardware issue. Also Cisco offers more features, for …
    Incentivized
    Cisco
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    We are moving into a more unified and centralized design, and the benefits offered by the 9800 compared to the above listed 5520 series and 8500 series of wireless controller is much preferred. The staggered upgrade option is again another feature much improved moving to the …
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    More advanced and easier to stand up with virtualization.
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Cisco Catalyst 9800 Series Wireless Controllers is more modern, looks better, supports newer access points. Using different tags - site tags, policy tags, etc. is a nice way to configure different access point groups or locations. Also Cisco Catalyst 9800 Series Wireless …
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Older product - less support
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Better GUI and telemetry
    Incentivized
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    9800 is a big improvement in easy of overall configuration, upgrading and troubleshooting.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    99%
    Would buy again
    97 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    97%
    Delivers good value for the price
    88 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    97%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    93%
    Lived up to sales and marketing promises
    71 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    85%
    Implementation went as expected
    77 Answers
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    User Ratings
    Cisco 5520 Wireless ControllerCisco Catalyst 9800 Series Wireless Controllers
    Likelihood to Recommend
    7.1
    (13 ratings)
    9.7
    (88 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    6.4
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (87 ratings)
    Performance
    -
    (0 ratings)
    7.1
    (88 ratings)
    Support Rating
    9.2
    (7 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco 5520 Wireless ControllerCisco Catalyst 9800 Series Wireless Controllers
    Likelihood to Recommend
    Cisco
    At this point the Cisco 5520 Wireless Controllers are end of life as a Cisco product, so I would not recommend them to anyone looking to purchase a wireless controller for an enterprise. However, many people are still using these, and they do work reliably, even if they are a bit long in the tooth now.
    Incentivized
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    Cisco
    I think any size organization can benefit from them. The smaller "L" models work well for a smaller organization and of course, the same answer for the larger platforms. The failover/redundancy options are quite nice and the unified setup and UI is always nice for consistency.
    Incentivized
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    Pros
    Cisco
    • It has the ability to manage all Cisco access points that we have, regardless of the model. The limit is 1500 pieces of equipment.
    • The WLC enables roaming functionality in the localities, this helps with collections, wireless IP phones, and access with notebooks.
    • The WLC manages the quality of the "air" and "signal" of the 2.4ghz frequency, avoiding noise and interference.
    • The WLC has an interesting feature of visibility of the traffic of the internal network.
    Incentivized
    Read full review
    Cisco
    • I think the updates are great. ISSU upgrading code is fantastic. I think the speed with which CAPWAP converges or reconverges, I think the redundancy mechanisms for roaming APs to other controllers is very good. I think overall, getting away from more of a monolithic processor where subprocesses handle what they call the WNCD tasks, I think fundamentally is an improvement in performance.
    • The radioactive tracing, all of the troubleshooting and all of the logging and all of the importing and exporting features for logging and analytics within the controller itself is really, really good compared to the predecessor AireOS.
    Incentivized
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    Cons
    Cisco
    • We have had some issues with access points losing their configurations and going offline. This is not a common issue and we are not entirely certain if it is a fault of the controller or the individual APs. That said, the controller does not appear to retain the knowledge of the offline AP which can be a management headache.
    Incentivized
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    Cisco
    • The only downside I would say is the GUI performance is a little bit slow, even with a newer 9800, performance still lags a bit even compared to the previous generations. So I would like to see that improved. But aside from that, that's really the only issue that we have with it.
    Incentivized
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    Likelihood to Renew
    Cisco
    This equipment from Cisco has been dependable and we are able to easily continue to add access points or make changes easily to the Wi-Fi password settings.
    We have been operating this equipment for a number of years and it does not give us any issues.
    Incentivized
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    Cisco
    Despite common software and hardware issues this is still the best product on the market for large scale enterprise deployments. Cisco has worked with us extensively to reduce the amount of bugs in every iteration however new bugs are introduced or new incompatibilities always arise with major releases. Thus, while I'm hesitant to recommend the product it's still much better than all the other competitors such as Aruba and Juniper in the WIFi space. There is also extensive integration with DNAC/Catalyst Center and ISE in an SDA deployment. Recently there has been a number of critical issues with the controller software and Cisco has proved themselves to be incapable of timely troubleshooting and diagnosis. This has reduced our confidence in the product and it's current and future stability and maintainability. At it's current state the product is taking up too much of our engineering resources to maintain despite also paying for premium support from Cisco. As such I have reduced by rating as we are likely to look at alternative vendors for our long-term wireless management solution
    Incentivized
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    Usability
    Cisco
    Overall the usability is ok. The centralized management reduces complexibility and offers bulk features like adding access points to specific groups which automatically applies linked configurations.
    On the other hand the GUI is very outdated and some features are not displayed correctly on new browsers. Also automation possibilities are very limited compared to the new 9800 series controller.
    Incentivized
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    Cisco
    It's not simple, but this is the result of being very deeply configurable
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    Reliability and Availability
    Cisco
    No answers on this topic
    Cisco
    Due to our HA set up we have always managed to access our wireless networks without problems, when issues occur. When we have lost access to the GUI, due to internal network problems, console access is always welcomed and brings with it the normal Cisco CLI syntax. From previous versions of CLI, it is now a lot simpler and reflects other Cisco products, making it easier to troubleshoot and navigate when necessary.
    Incentivized
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    Performance
    Cisco
    No answers on this topic
    Cisco
    Monitoring is very good Seamless integration with Cisco ISE RRM configuration very easy. It has REST API support IOS-XE is very powerful operation system. Multicasting and mDNS features are really good and very easy to configure. It supports Pyats and Genie so getting constructed data from python script calls very helpful.
    Incentivized
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    Support Rating
    Cisco
    Cisco support is always ready to support and engage in any problem or issue. Starting from the implementation support, troubleshooting any software issue or hardware. Their engineers are engaging whenever we ask for support, keep following up with us, and troubleshoot any problem till we find a solution and be satisfied [with] the service.
    Incentivized
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    Cisco
    When it's a config issue, TAC is usually useful. If it's some bug and BU needs to be involved, it might take forever.
    Incentivized
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    Implementation Rating
    Cisco
    Just take your time when setting up the HA pairs as those can be tricky. Also take your time setting up AP groups and make sure they are on all the SSIDs you need to be on.
    Incentivized
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    Cisco
    You need to understand wifi basics
    Incentivized
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    Alternatives Considered
    Cisco
    Cisco Identity Services Engine is well integrated on Cisco 5520 Wireless Controller because the WLC supports a lot of authentication methods and security protocols (such as PEAP, EAP-TLS, Captive Portal redirect). They perform very well with ISE. Cisco ISE is able to manage centrally the AAA sessions from all the WLCs keeping a central point of management for wireless infrastructure.
    Incentivized
    Read full review
    Cisco
    Ubiquiti WLAN is very much a consumer platform. It is not production ready, it is buggy, it has issues. It is cheaper than Cisco, but you get what you pay for. Aruba doesn't integrate nicely with our existing largely Cisco based networks, so when time came to replace AireOS, the Cisco Catalyst 9800 Series Wireless Controllers came out on top.
    Incentivized
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    Scalability
    Cisco
    No answers on this topic
    Cisco
    There are different vesrions for different requirements, there's HA as well.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • [It provides] centralized management.
    • Implementing the [Cisco] 5520 [Wireless] Controllers offered us a huge improvement in administrative time over our previous Cisco 3850 deployment. Being able to see all of our APs on a single controller as well as centrally manage them is a great benefit. This also removed the need to deploy specific equipment in different IDFs throughout our Industrial locations and instead only requiring switches with Power Over Ethernet (POE) capability.
    • Wireless performance has improved with the deployment of our 5520s, which allows our plant operators to do their jobs more efficiently while on the move.
    • Having three Cisco 5520 Wireless Controllers provides tertiary redundancy for our wireless networks. The solution is elegantly simple. Preventing downtime is, obviously, a profound part of our supply chain capabilities.
    Incentivized
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    Cisco
    • Positive impacts, yeah, is good to have a central location to control all these profiles for different countries and locations. And the drawback, like I said to you really because of the too many integrations that have a dependency on the software version. For example, Cisco ONE for Access have certain software that can run through and then this scatter center need to make sure it's working with the others APS version that is currently working. And we also, the Cisco Catalyst Center also have some kind another version of software that you need to support this controller. So it's like two tier three tiers of the software version that we need to match. Then only it can work.
    Incentivized
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    ScreenShots