TrustRadius: an HG Insights company

Cisco 5520 Wireless Controller vs. Cisco 8540 Wireless Controller

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco 5520 Wireless Controller

    Score8.5 out of 10
    N/AThe Cisco 5520 Series Wireless LAN Controller is a highly scalable, service-rich, resilient, and flexible platform that is ideal for medium-sized to large enterprise and campus deployments.N/A

    Cisco 8540 Wireless Controller

    Score7 out of 10
    N/AThe Cisco 8540 Wireless Controller is a highly scalable, service-rich, resilient, and flexible platform. It provides centralized control, management, and troubleshooting for high-scale deployments in service provide, enterprise, and large campus deployments.N/A
    Pricing
    Cisco 5520 Wireless ControllerCisco 8540 Wireless Controller
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco 5520 Wireless ControllerCisco 8540 Wireless Controller
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco 5520 Wireless ControllerCisco 8540 Wireless Controller
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    Chose Cisco 8540 Wireless Controller
    The Cisco 8540 Wireless Controller is an upgrade from the 5520. It has only one RU appliance when compared to the Cisco 8540 Wireless Controller, which has two. The Cisco 8540 Wireless Controller connects to more access points and is a higher speed network than the 5520.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    92%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    95%
    Implementation went as expected
    21 Answers
    Best Alternatives
    Cisco 5520 Wireless ControllerCisco 8540 Wireless Controller
    Small Businesses
    WatchGuard Secure Wi-Fi Cloud
    Score9.5 out of 10
    WatchGuard Secure Wi-Fi Cloud
    Score9.5 out of 10
    Medium-sized Companies
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score9.8 out of 10
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score9.8 out of 10
    Enterprises
    Cisco Meraki MR Wireless Access Points
    Score9.1 out of 10
    Cisco Meraki MR Wireless Access Points
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco 5520 Wireless ControllerCisco 8540 Wireless Controller
    Likelihood to Recommend
    7.1
    (13 ratings)
    7.0
    (27 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    7.0
    (2 ratings)
    Support Rating
    9.2
    (7 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco 5520 Wireless ControllerCisco 8540 Wireless Controller
    Likelihood to Recommend
    Cisco
    At this point the Cisco 5520 Wireless Controllers are end of life as a Cisco product, so I would not recommend them to anyone looking to purchase a wireless controller for an enterprise. However, many people are still using these, and they do work reliably, even if they are a bit long in the tooth now.
    Incentivized
    Read full review
    Cisco
    [Cisco 8540 Wireless Controller's] software quality has been shed in recent years. The only problem I have with it is its inability to work with older Cisco Access Points. However, that's to be expected for any deployment. While the controller's UI works well, some areas could be improved. API integrations lack flexibility. [I feel] it's time for policy redesign. It can be a little difficult to determine coding quality.
    Incentivized
    Read full review
    Pros
    Cisco
    • It has the ability to manage all Cisco access points that we have, regardless of the model. The limit is 1500 pieces of equipment.
    • The WLC enables roaming functionality in the localities, this helps with collections, wireless IP phones, and access with notebooks.
    • The WLC manages the quality of the "air" and "signal" of the 2.4ghz frequency, avoiding noise and interference.
    • The WLC has an interesting feature of visibility of the traffic of the internal network.
    Incentivized
    Read full review
    Cisco
    • The GUI on the Cisco 8540 WLC is much better designed than other Cisco products. Its easy to navigate between the different settings to find what is needed.
    • The AP groups allows touching multiple APs at one time.
    • It also allows us to create standard SSIDs that can be used at all sites that connect back to it, this saves a lot of time instead of hitting each site with a local controller.
    Incentivized
    Read full review
    Cons
    Cisco
    • We have had some issues with access points losing their configurations and going offline. This is not a common issue and we are not entirely certain if it is a fault of the controller or the individual APs. That said, the controller does not appear to retain the knowledge of the offline AP which can be a management headache.
    Incentivized
    Read full review
    Cisco
    • Code quality is a bit hit and miss. This will be great for a while, then things will be bad for a while, then we'll do it again. The UI of the controller works, but could do with a refresh, and I would like to see some improvement on layout and organization.
    • The constant code/firmware upgrades and the QA of new code could be better.
    • Maybe the compatibility with old Cisco Access Points could be improved, but it's normal in all kinds of deployments.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    This equipment from Cisco has been dependable and we are able to easily continue to add access points or make changes easily to the Wi-Fi password settings.
    We have been operating this equipment for a number of years and it does not give us any issues.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Usability
    Cisco
    Overall the usability is ok. The centralized management reduces complexibility and offers bulk features like adding access points to specific groups which automatically applies linked configurations.
    On the other hand the GUI is very outdated and some features are not displayed correctly on new browsers. Also automation possibilities are very limited compared to the new 9800 series controller.
    Incentivized
    Read full review
    Cisco
    Very feature rich, easy enough for beginners to understand layout and initial setup. Need a good training (online, Cisco Leaning Network, etc.) to fully understand all features and product capabilities. Strict power requirements for APs are only major drawback for our specific implementation.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Cisco support is always ready to support and engage in any problem or issue. Starting from the implementation support, troubleshooting any software issue or hardware. Their engineers are engaging whenever we ask for support, keep following up with us, and troubleshoot any problem till we find a solution and be satisfied [with] the service.
    Incentivized
    Read full review
    Cisco
    It is a better product. The evolution is positive.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Just take your time when setting up the HA pairs as those can be tricky. Also take your time setting up AP groups and make sure they are on all the SSIDs you need to be on.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Identity Services Engine is well integrated on Cisco 5520 Wireless Controller because the WLC supports a lot of authentication methods and security protocols (such as PEAP, EAP-TLS, Captive Portal redirect). They perform very well with ISE. Cisco ISE is able to manage centrally the AAA sessions from all the WLCs keeping a central point of management for wireless infrastructure.
    Incentivized
    Read full review
    Cisco
    We have [done] some work before with the Cisco 3504 product, but the more recent Cisco 8540 Wireless Controller provides a wider range of capabilities for managing the wireless network and each individual device [and] also being able to handle more users. Unfortunately, we didn't test and deploy equivalent products from other concurrent companies.
    Read full review
    Return on Investment
    Cisco
    • [It provides] centralized management.
    • Implementing the [Cisco] 5520 [Wireless] Controllers offered us a huge improvement in administrative time over our previous Cisco 3850 deployment. Being able to see all of our APs on a single controller as well as centrally manage them is a great benefit. This also removed the need to deploy specific equipment in different IDFs throughout our Industrial locations and instead only requiring switches with Power Over Ethernet (POE) capability.
    • Wireless performance has improved with the deployment of our 5520s, which allows our plant operators to do their jobs more efficiently while on the move.
    • Having three Cisco 5520 Wireless Controllers provides tertiary redundancy for our wireless networks. The solution is elegantly simple. Preventing downtime is, obviously, a profound part of our supply chain capabilities.
    Incentivized
    Read full review
    Cisco
    • The Cisco 8540 Wireless Controller allows you to reduce your hardware footprint of wireless controllers deployed in your environment. Instead of having a controller per site deployed, you can have a couple of 8540 controllers in your data center that can handle up 6000 Access Points.
    • Some of the savings on hardware cost is offset by the cost of redundant WAN circuits. The access points will continue to function when connectivity to the Cisco 8540 Wireless Controller is unreachable, but it will not allow any new connections in that wireless environment.
    Incentivized
    Read full review
    ScreenShots