Cisco 3504 WLAN Controller vs. UniFi WiFi Access Points

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco 3504 WLAN Controller
Score 9.7 out of 10
N/A
The Cisco 3504 Wireless (WLAN) Controller provides centralized control, management, and troubleshooting for small to medium-sized enterprises and branch offices.N/A
UniFi WiFi Access Points
Score 8.7 out of 10
N/A
Ubiquiti Networks in San Jose provides the UniFi wi-fi access points. The enterprise products support 1,000+ client capacity, long-range 6 GHz performance, and 10 GbE PoE connectivity with native high availability architecture for critical enterprise environments.N/A
Pricing
Cisco 3504 WLAN ControllerUniFi WiFi Access Points
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Cisco 3504 WLAN ControllerUniFi WiFi Access Points
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco 3504 WLAN ControllerUniFi WiFi Access Points
Best Alternatives
Cisco 3504 WLAN ControllerUniFi WiFi Access Points
Small Businesses
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud
Score 9.5 out of 10
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud
Score 9.5 out of 10
Medium-sized Companies
Cisco Aironet 1800 Series Access Points (discontinued)
Cisco Aironet 1800 Series Access Points (discontinued)
Score 9.8 out of 10
Cisco Aironet 1800 Series Access Points (discontinued)
Cisco Aironet 1800 Series Access Points (discontinued)
Score 9.8 out of 10
Enterprises
Cisco Catalyst 9100 Access Points
Cisco Catalyst 9100 Access Points
Score 8.7 out of 10
Cisco Catalyst 9100 Access Points
Cisco Catalyst 9100 Access Points
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco 3504 WLAN ControllerUniFi WiFi Access Points
Likelihood to Recommend
9.8
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.4
(0 ratings)
6.9
(0 ratings)
User Testimonials
Cisco 3504 WLAN ControllerUniFi WiFi Access Points
Likelihood to Recommend
What I
like most about the Cisco 3504 WLAN Controller is that its user interface makes
networking very simple. Shows real-time information about the network which
helps admins watch the traffic flow and client connections using the dashboard.
Since it’s so simple, people find it very easy to start using the system. The complexity in setting it up for the first time could hinder
efficient deployment in fast-paced environments.
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Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.
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Pros
  • [...] One thing which always fascinated me is the user interface because it is very friendly in nature.
  • Also, with this tool, [my team and I] have started feeling more secure and safe because this platform does not require any such implementation. [A]ll the security patches happen on their own.
  • One of the main pros of this app is that because it is so compact, it makes this platform a very good travel option. [I]t is also portable [and] can be easily carried anywhere.
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  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
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Cons
  • The interface needs improvement, it is still complex to find some functions quickly
  • The price of the product is still a big limiter
  • The fragility of its physical structure, any impact, which is a little stronger, can cause damage to the product
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  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
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Likelihood to Renew
We have been using Cisco 3504 Wireless Controller in our network infrastructure for a long time now and it has been a very critical and beneficial addition in our network infrastructure. it has provided us with the tools required to efficiently manage and monitor our wireless network and users. it is a highly reliable and efficient device for any kind of environment.
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Usability
I have given it a rating of 10 because of all the efficiencies it brings into our working place. The Cisco 3504 WLAN Controller is a very reliable router. Advanced threat detection, guest access
security and extensive encryption are provided by the controller to safely
protect important data. Focusing on network security increases users trust as
well as helps secure the entire wireless setup.
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Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.
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Support Rating
Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.
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Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.
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Alternatives Considered
I have done the comparative analysis of the Cisco 3504 WLAN Controller with other products like the Cisco 5520 Wireless Controller and the Ubiquiti network UniFi Controller. I chose the 3504 because it was within the same network scale, reliable, and offers central management to the whole network.
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I've used Meraki AP and switches in a large-scale organization and Ubiquiti on a smaller scale. There is a big cost difference, and due to the different sizes and scope of the projects, it's difficult to compare or contrast. Both have worked great for each organization.
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Return on Investment
  • The WLAN controller is a great tool for wireless network administration. With the Cisco Wireless Controller, we can quickly configure and manage all Cisco access points. It's also very easy to set up and manage. The Wlan Controller is a must-have for all our wireless network design.
  • The WLAN Controller is a really useful device, it's easy to use and the setup is clear. The 3504 we use has 4 interfaces, we use 2 for data, one for management and one for failover. The wireless controller is very reliable, it will not let your network down. The only downside is that it can be a little bit slow when you need to add a lot of new access points.
  • Cisco 3504 Wireless Controller is a great tool for managing WLANs. The controller allows you to manage a large number of access points and allows you to very quickly manage and configure all devices in the network and have one of the most important components of the system. The controller is easy to use and supports a large number of connections and devices.
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  • The solid reliability means we hardly ever have to solve 'Wi-Fi issues'. It's now just one of those things we used to have to do, and now have more time to devote to other tasks.
  • The relatively long life support for Ubiquiti products, in terms of firmware updates, etc, has resulted in us not having to replace access points half as often as we used to. The Ubiquiti gear in our offices is approximately three years old now and the APs and the Controller keep getting regular updates with useful new features and bug fixes.
  • Great overall coverage and seamless handover between APs keeps productivity high and allows people to stay connected no matter where they are in the building.
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