Cisco 3504 WLAN Controller vs. Cisco Catalyst 9800 Series Wireless Controllers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco 3504 WLAN Controller
Score 9.7 out of 10
N/A
The Cisco 3504 Wireless (WLAN) Controller provides centralized control, management, and troubleshooting for small to medium-sized enterprises and branch offices.N/A
Cisco Catalyst 9800 Series Wireless Controllers
Score 9.2 out of 10
N/A
The Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.N/A
Pricing
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Best Alternatives
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Small Businesses
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud
Score 9.5 out of 10
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud
Score 9.5 out of 10
Medium-sized Companies
Cisco Aironet 1800 Series Access Points (discontinued)
Cisco Aironet 1800 Series Access Points (discontinued)
Score 9.8 out of 10
Cisco Aironet 1800 Series Access Points (discontinued)
Cisco Aironet 1800 Series Access Points (discontinued)
Score 9.8 out of 10
Enterprises
Cisco Catalyst 9100 Access Points
Cisco Catalyst 9100 Access Points
Score 8.7 out of 10
Cisco Catalyst 9100 Access Points
Cisco Catalyst 9100 Access Points
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Likelihood to Recommend
9.8
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
6.4
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
7.1
(0 ratings)
Support Rating
9.4
(0 ratings)
9.1
(0 ratings)
User Testimonials
Cisco 3504 WLAN ControllerCisco Catalyst 9800 Series Wireless Controllers
Likelihood to Recommend
What I
like most about the Cisco 3504 WLAN Controller is that its user interface makes
networking very simple. Shows real-time information about the network which
helps admins watch the traffic flow and client connections using the dashboard.
Since it’s so simple, people find it very easy to start using the system. The complexity in setting it up for the first time could hinder
efficient deployment in fast-paced environments.
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I really like central switching. Central switching is converging all of the tunnels, fewer people can administer the product. It's much easier to scale, it's much easier to configure and it's much easier to get predictable results out of that. I have run FlexConnect before under AireOS. I'm proficient with it. But yeah, I think as a centralized controller it works very well. And I think as building redundancy with regard to not just HA-SSO but with an N plus one design, I think the scheme and logic and architecture of the platform is very well thought out and I don't know what use cases I would find it to be lacking. There's a few things when you drill into it, it actually is not that simple. AireOS I feel like was a lot simpler. I think the catalyst, how it breaks out the hierarchy of configuration requires each of these tags and profiles and policies and how you bring them together. Actually, even though they've decoupled a lot of these elements from how AireOS did it, I think fewer of those features, even though it was less extensible, it was not as easy or intuitive to deploy. So I think the intuition and how you actually construct a 9800, an entry engineer would struggle a lot more in a 9800. So I would not recommend the product if somebody did not already have a good foundation of network engineering.
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Pros
  • [...] One thing which always fascinated me is the user interface because it is very friendly in nature.
  • Also, with this tool, [my team and I] have started feeling more secure and safe because this platform does not require any such implementation. [A]ll the security patches happen on their own.
  • One of the main pros of this app is that because it is so compact, it makes this platform a very good travel option. [I]t is also portable [and] can be easily carried anywhere.
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  • It is good kind of design with the multiple flow profiles and also location base whereby the long very, I think the traditional controller doesn't have this, so we need to have that specific. Every day is getting the same profile but this have a little bit difference. It's very good with the site tagging and also designing all the location-based requirements.
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Cons
  • The interface needs improvement, it is still complex to find some functions quickly
  • The price of the product is still a big limiter
  • The fragility of its physical structure, any impact, which is a little stronger, can cause damage to the product
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  • If possible, please add a column for WAP Name and WAP Model within the 2.4/5/6 GHz radio sections, as we have different models of WAPs in the fleet, and it would be easier to identify WAPs within a building.
  • We conduct digital exams for our students. If there is a way to identify clients and block traffic for applications like ChatGPT, it would be greatly appreciated. Currently, there is no filter for ChatGPT or generative AI.
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Likelihood to Renew
We have been using Cisco 3504 Wireless Controller in our network infrastructure for a long time now and it has been a very critical and beneficial addition in our network infrastructure. it has provided us with the tools required to efficiently manage and monitor our wireless network and users. it is a highly reliable and efficient device for any kind of environment.
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Despite common software and hardware issues this is still the best product on the market for large scale enterprise deployments. Cisco has worked with us extensively to reduce the amount of bugs in every iteration however new bugs are introduced or new incompatibilities always arise with major releases. Thus, while I'm hesitant to recommend the product it's still much better than all the other competitors such as Aruba and Juniper in the WIFi space. There is also extensive integration with DNAC/Catalyst Center and ISE in an SDA deployment. Recently there has been a number of critical issues with the controller software and Cisco has proved themselves to be incapable of timely troubleshooting and diagnosis. This has reduced our confidence in the product and it's current and future stability and maintainability. At it's current state the product is taking up too much of our engineering resources to maintain despite also paying for premium support from Cisco. As such I have reduced by rating as we are likely to look at alternative vendors for our long-term wireless management solution
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Usability
I have given it a rating of 10 because of all the efficiencies it brings into our working place. The Cisco 3504 WLAN Controller is a very reliable router. Advanced threat detection, guest access
security and extensive encryption are provided by the controller to safely
protect important data. Focusing on network security increases users trust as
well as helps secure the entire wireless setup.
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Very good product
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Reliability and Availability
No answers on this topic
Due to our HA set up we have always managed to access our wireless networks without problems, when issues occur. When we have lost access to the GUI, due to internal network problems, console access is always welcomed and brings with it the normal Cisco CLI syntax. From previous versions of CLI, it is now a lot simpler and reflects other Cisco products, making it easier to troubleshoot and navigate when necessary.
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Performance
No answers on this topic
Monitoring is very good Seamless integration with Cisco ISE RRM configuration very easy. It has REST API support IOS-XE is very powerful operation system. Multicasting and mDNS features are really good and very easy to configure. It supports Pyats and Genie so getting constructed data from python script calls very helpful.
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Support Rating
Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.
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When it's a config issue, TAC is usually useful. If it's some bug and BU needs to be involved, it might take forever.
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Implementation Rating
No answers on this topic
You need to understand wifi basics
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Alternatives Considered
I have done the comparative analysis of the Cisco 3504 WLAN Controller with other products like the Cisco 5520 Wireless Controller and the Ubiquiti network UniFi Controller. I chose the 3504 because it was within the same network scale, reliable, and offers central management to the whole network.
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We are moving into a more unified and centralized design, and the benefits offered by the 9800 compared to the above listed 5520 series and 8500 series of wireless controller is much preferred. The staggered upgrade option is again another feature much improved moving to the new model and management through DNAC
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Scalability
No answers on this topic
There are different vesrions for different requirements, there's HA as well.
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Return on Investment
  • The WLAN controller is a great tool for wireless network administration. With the Cisco Wireless Controller, we can quickly configure and manage all Cisco access points. It's also very easy to set up and manage. The Wlan Controller is a must-have for all our wireless network design.
  • The WLAN Controller is a really useful device, it's easy to use and the setup is clear. The 3504 we use has 4 interfaces, we use 2 for data, one for management and one for failover. The wireless controller is very reliable, it will not let your network down. The only downside is that it can be a little bit slow when you need to add a lot of new access points.
  • Cisco 3504 Wireless Controller is a great tool for managing WLANs. The controller allows you to manage a large number of access points and allows you to very quickly manage and configure all devices in the network and have one of the most important components of the system. The controller is easy to use and supports a large number of connections and devices.
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  • I mean, return on investment is really hard to quantify. Being in a healthcare scenario, it definitely has very good uptime, very good performance. It's easy to manage, fairly trouble free with a few issues not withstanding. There's really no income based off of it, but it does allow our nurses, nursing staff, our physicians to take care of patients better and more reliably and enables a lot of communication options that we wouldn't have had we not had that controller.
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ScreenShots