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DEAR Systems, by Cin7 vs. Katana Cloud Inventory

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DEAR Systems, by Cin7

    Score7 out of 10
    N/ADEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

    $325

    per month

    Katana Cloud Inventory

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Katana's Cloud Inventory Platform creates a centralized view of company inventory to maintain optimal stock levels across all of its locations and track products available for sale. Users can manage incoming orders from all sales channels and issue purchase orders directly from Katana to ensure restocking at the right time and in the right quantities. Katana can be integrated with e-commerce, accounting, and other business software to automate repetitive tasks and get real-time…

    $179

    per month

    Pricing
    DEAR Systems, by Cin7Katana Cloud Inventory
    Editions & Modules
    Standard
    $325
    per month
    Retailing
    $475
    per month
    Manufacturing
    $525
    per month
    Starter
    $179
    per month
    Standard
    $359
    per month
    Professional
    $799
    per month
    Professional Plus
    $799
    per month
    Offerings
    Pricing Offerings
    DEAR Systems, by Cin7Katana Cloud Inventory
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual subscription and billing (equal to one month free).All plans come with monthly and annual pricing, and you can upgrade or downgrade anytime.
    More Pricing Information
    Features
    DEAR Systems, by Cin7Katana Cloud Inventory
    Inventory Management
    Comparison of Inventory Management features of DEAR Systems, by Cin7 and Katana Cloud Inventory
    Feature
    DEAR Systems, by Cin7
    7.3
    1 Ratings
    8% below category average
    Katana Cloud Inventory
    7.6
    1 Ratings
    4% below category average
    Inventory tracking8.01 Ratings9.01 Ratings
    Automatic reordering6.01 Ratings8.01 Ratings
    Serial number and batch tracking8.01 Ratings00 Ratings
    Automation rules8.01 Ratings00 Ratings
    Reporting and analytics9.01 Ratings6.01 Ratings
    Fulfillment5.01 Ratings9.01 Ratings
    Backorder management2.01 Ratings00 Ratings
    Returns management7.01 Ratings00 Ratings
    Bill of materials management7.01 Ratings7.01 Ratings
    Item kitting7.01 Ratings00 Ratings
    Invoicing9.01 Ratings6.01 Ratings
    Forecasting9.01 Ratings00 Ratings
    Accounting integration10.01 Ratings8.01 Ratings
    User Ratings
    DEAR Systems, by Cin7Katana Cloud Inventory
    Likelihood to Recommend
    7.0
    (4 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DEAR Systems, by Cin7Katana Cloud Inventory
    Likelihood to Recommend
    Cin7
    The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
    Incentivized
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    Katana Cloud Inventory
    Katana Cloud Inventory is great for shipping and receiving busiiness. Where things are very cut and dry as far as what comes in and what goes out, this program is excellent at keeping track of these things. We do a lot of custom build items and it is not the greatest for these. A lot of time it is difficult to both enter these items and keep track of these items.
    Incentivized
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    Pros
    Cin7
    • Xero Online Accounting Integration - 100% reliable
    • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
    • Support - Really efficient dealing with technical issues and more generic issues equally well
    • Financial control of delivery notes and purchase invoices provides excellent data integrity
    • Easily add new cost variables such as shipping costs, managed easily
    Incentivized
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    Katana Cloud Inventory
    • Tracks incoming and outgoing parts/items
    • Very easy to use and easy to learn.
    • Able to implement the program quickly and begin using because of ease of use
    Incentivized
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    Cons
    Cin7
    • Support
    • Bugs
    • Website Functionality
    • Down-time
    • Glitchiness
    Read full review
    Katana Cloud Inventory
    • Auto email generated with PO's cannot be permanently altered in my opinion.
    • Different pack sizes of same items do not automatically fill in inventory I've found. For example, we order an item in singles, 4-packs, and 32 packs. In my experience, If we order the 32 pack, it does not show inventory for the smaller unit sizes. Each pack size has a different item number I believe.
    • Fields on the PO are not adjustable in my experience. You must create a template and use the template. You cannot change the PO each time unless you have a template created in my experience.
    • When closing out a sales order, if you invoice from Katana Cloud Inventory and send to Quickbooks, it automatically enables the invoice to receive credit cards in Quickbooks. We use another credit card service (not Quickbooks) and do not want this feature turned on. There is no way to disable it at this time.
    • When being billed for a PO that has been received and that bill is sent over to Quickbooks, it does not show item counts in my expereince. It only translates as a total dollar amount for each line item.
    Incentivized
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    Likelihood to Renew
    Cin7
    It does what it says on the tin.
    Incentivized
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    Katana Cloud Inventory
    No answers on this topic
    Support Rating
    Cin7
    Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
    Read full review
    Katana Cloud Inventory
    No answers on this topic
    Alternatives Considered
    Cin7
    DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
    Incentivized
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    Katana Cloud Inventory
    Our Quickbooks inventory was input incorrectly by a former employee and fixing it would have been more time consuming and less cost effective than to come up with an alternative solution. Katana Cloud Inventory was our alternative solution. Katana Cloud Inventory says that they are working on some of the integration problems with Quickbooks, and once they are fixed, will be a huge help!
    Incentivized
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    Return on Investment
    Cin7
    • Improved reporting for production
    • Reduced invoicing admin
    • Better cogs reporting
    Incentivized
    Read full review
    Katana Cloud Inventory
    • So far we are still in the process of counting all of our inventory. We use tens of thousands of parts
    • What we do have in inventory already is tracked very well.
    • Parts have been in stock as needed since we implemented Katana Cloud Inventory.
    Incentivized
    Read full review
    ScreenShots

    Katana Cloud Inventory Screenshots

    Screenshot of Manufacturing operations management with production schedulingScreenshot of Real-time inventory management insights to prevent stockoutsScreenshot of Purchase order management with reorder points and materialsScreenshot of Omnichannel sales management to optimize your order fulfillmentScreenshot of Financial visibility and cloud accounting with inventory syncScreenshot of Shop Floor mobile app