DEAR Systems, by Cin7 vs. DELMIA Apriso

The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.

Incentivized

generally speaking the tool is well suited in complex manufacturing execution environments because there are several features which can be enabled or developed to accomplish business requirements and needs, but on the other hand it means that the standard product is not suitable to cover standard complex scenario in a manufacturing company unless big effort is spent in the development and configuration phase

• Xero Online Accounting Integration - 100% reliable
• Drop Shipment combined with Own Warehouse Shipment Processing is a dream
• Support - Really efficient dealing with technical issues and more generic issues equally well
• Financial control of delivery notes and purchase invoices provides excellent data integrity
• Easily add new cost variables such as shipping costs, managed easily

Incentivized

• quality inspection setup, definition, execution and results recording
• work instruction association to specific work orders according to custom parameters
• execution of work order on mobile terminals

• Support
• Bugs
• Website Functionality
• Down-time
• Glitchiness

• standard functionalities could be more advanced
• configuration of the system is complex
• flexibility comes with the cost of continue development

It does what it says on the tin.

Incentivized

Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".

DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.

Incentivized

because of the dassault environment integration. in fact there are several tools, for PLM, industrialization, planning and scheduling, CAD design and other tools all belonging to the Dassault environment, which can be integrated in one unique platform or at least they can theoretically exchange information between them in a easier/faster way

• Improved reporting for production
• Reduced invoicing admin
• Better cogs reporting

Incentivized

• traceability reliability and completeness
• overall time spent on work order by operators
• overall performances of the shopfloor