Chrome Remote Desktop vs. mRemoteNG

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chrome Remote Desktop
Score 8.4 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.N/A
mRemoteNG
Score 8.6 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
Pricing
Chrome Remote DesktopmRemoteNG
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Chrome Remote DesktopmRemoteNG
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chrome Remote DesktopmRemoteNG
Features
Chrome Remote DesktopmRemoteNG
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Chrome Remote Desktop
8.4
Ratings
3% above category average
mRemoteNG
7.9
Ratings
3% below category average
Screen sharing6.00 Ratings8.00 Ratings
File transfer8.00 Ratings5.10 Ratings
Instant message8.00 Ratings00 Ratings
Secure remote access with Smart Card authentication9.00 Ratings00 Ratings
Access to sleeping/powered-off computers7.00 Ratings00 Ratings
Over-the-Internet remote session10.00 Ratings9.00 Ratings
Initiate remote control from mobile8.00 Ratings00 Ratings
Remote management of servers & workstations9.00 Ratings10.00 Ratings
Remote Active Directory® management9.00 Ratings9.00 Ratings
Centralized management dashboard9.00 Ratings8.00 Ratings
Session record9.00 Ratings00 Ratings
Annotations9.00 Ratings7.00 Ratings
Monitoring and Alerts9.00 Ratings9.00 Ratings
Multi-platform remote control7.00 Ratings5.50 Ratings
Best Alternatives
Chrome Remote DesktopmRemoteNG
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chrome Remote DesktopmRemoteNG
Likelihood to Recommend
9.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
8.5
(0 ratings)
Support Rating
3.8
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Chrome Remote DesktopmRemoteNG
Likelihood to Recommend
Chrome Remote Desktop is great for accessing machines remotely which cannot be accessed via Microsoft's Remote Desktop. It's especially nice for accessing machines of varying operating systems from a machine of a single operating system. For example, if I'm on my Windows laptop, I can always use Microsoft Remote Desktop to connect to local machines (or machines via a VPN), but I can't do the same with Macs. I can do both from Chrome Remote Desktop though, and this program is very lightweight, which is nice.
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mRemote is well suited if you need to manage multiple types of servers and/or network devices. Instead of opening a dedicated Putty session and having to manage all of the windows, mRemote can handle all of this with different tabs. If you only have a few devices (less than 10), mRemote could be overwhelming for the need and not quite match up with what you are needing.
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Pros
  • It's very easy to connect to your computers. All you have to do is make sure you are logged in with your Google account on all of your devices.
  • It has good remote control options like print screen or power-off remotely.
  • I haven't faced any lag while remotely connecting to devices at work.
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  • Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
  • Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
  • Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.
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Cons
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
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  • Sadly not seeing much in the way of active development these days.
  • Have had a few issues where the config file has been messed up (so learnging to back that up was key).
  • Interface is functional but not pretty and can be a bit clunky at times.
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Likelihood to Renew
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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No answers on this topic
Usability
Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
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It's very easy to setup and use. The tree structure organizes the multiple connections in a hierarchical manner which makes it easy to browse and the tabbed browsing make it simple to switch between multiple ongoing connections You can even export the list of connections and import it to another setup.
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Support Rating
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
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Implementation Rating
None, its quick and easy
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No answers on this topic
Alternatives Considered
Most of the other software solutions come at a cost for the licensing, and it is usually not cheap, given that you need to have commercial licensing for a business/organization. Also, with the other remote desktop solutions, there is more of a learning curve in order to use, them. With Chrome Remote Desktop that is not the case. Lastly, some of the problems that were seen in some of the paid commercial solutions, have not been seen with Chrome Remote Desktop.
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mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!
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Return on Investment
  • Saved many hours of unnecessary community to my business - 60 to 120 hours a year.
  • Given a lot of flexibility to remote access work computers from home or when away on holiday.
  • Saved time at work the next day by preparing work the previous night by using this product to access work computers.
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  • Very easy to hand over connections to new starters.
  • Having multiple remote protocols in one place is a massive time saver.
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ScreenShots

Chrome Remote Desktop Screenshots

Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.