Chowly vs. Compeat, with Ctuit Radar

I would not recommend Chowly to any restaurant that is trying to push orders through to their POS from a third party delivery site. Any restaurant would be much better off finding a third party site that integrates directly with their POS. Using Chowly was more of a headache than it needed to be and our company switched to Checkmate (also not great) after a year with Chowly.

Incentivized

Compeat is very well suited for large, sit down dining restaurants and can be too much for smaller scale establishments.

Incentivized

• Responsive support team
• Their team's knowledge of Toast POS
• Their sales team is aggressive and confident in their product

Incentivized

• Makes recipe costs easy to analyze and track
• Menu engineering
• Purchasing and purchase order creation

Incentivized

• Promises of ways to avoid mapping errors were never followed through on
• Many mapping errors which required constant attention
• To use requires multiple hidden modifiers in Toast, clogging up the menu

Incentivized

• Event Managment: tracking catering sales. Ctuit is building a better platform for this area.

Incentivized

Chowly was not as good as Checkmate, though I cannot in good faith recommend either. We ended up switching over to Checkmate after a year with Chowly due to our dissatisfaction with the service.

Incentivized

For now, I can tell that Restaurant365 has a better platform and online access, but the Inventory side is what keeps us with Compeat. As is Compeat we can use the machine to scan our inventory and upload it automatically to the system. Unfortunately, Restaurant365 does not have this feature and that why we do not plan to change it for now.

Incentivized

• Required a lot of attention from upper management to maintain
• Enabled orders from Caviar to go through to the POS without staff needing to enter the orders manually, saving on time and labor
• Due to frequent changes in our menu, Chowly could not handle these and needed to remap every single time there was a menu change.

Incentivized

• Return lacked as initial year investment took much longer to build than their estimates were given
• other issues with ROI are getting reports from our data that was built is difficult due to the limitations of their reports function
• NO INTeGRATION DIRECT WITH ACCOUNTING SOFTWARE. EVERYTHING IS MANUAL PUSH. ALL OTHER GROUPS IN INDUSTRY USE AUTO IMPORT APPS to simplify.