Chili Piper vs. Lemax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chili Piper
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…
$15
per month per user
Lemax
Score 9.0 out of 10
Small Businesses (1-50 employees)
Lemax (formerly iTravel Software) is an online system that serves as a back office and a reservation system for tour operators and travel agencies. Lemax supports features like online booking, reservation management, GDS integration, travel service database building, internal search engine, pricing definition, invoicing, and much, much more. It's used by more than 100 travel companies world wide, ranging from solo travel agents to companies with dozens of branch offices and hundreds of…N/A
Pricing
Chili PiperLemax
Editions & Modules
Instant Booker
$15
per month per user
Handoff
$25
per month per user
Concierge Inbound Scheduling
$30
per month per user
Distro
Starting at $20
per month per user
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Offerings
Pricing Offerings
Chili PiperLemax
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsOnboarding and Support are included at no additional charge.Pricing is calculated on a per customer basis. The reason is that the price depends on the selected features, number of users and the payment method agreed upon.
More Pricing Information
Community Pulse
Chili PiperLemax
User Ratings
Chili PiperLemax
Likelihood to Recommend
6.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
Chili PiperLemax
Likelihood to Recommend
It is very well suited for anyone looking for a scheduling tool that integrates directly with Salesforce and/or Marketo, or other marketing automation platforms. Especially if you need to route to teams based on different regions or other criteria.There are other simpler scheduling tools out there, but this makes routing and tracking on the back end much easier with the best integration with other tools.
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Pros
  • The Google Calendar integration is seamless, a unique zoom link is also automatically created when a meeting is booked on my calendar.
  • The booking link is simple for my prospects and customers to find time on my calendar.
  • The chrome plug in is useful to use no matter what tab or page im sitting on.
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Cons
  • The ux interface could be easier to navigate for admins
  • The set up or meeting types could be more intuitive, as an admin I have had to help our reps set this up a lot as they have gotten confused
  • Chili Piper can have certain words they use like booker assignee which could be better defined in the onboarding process for reps
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Support Rating
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
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Alternatives Considered
I've used Drift and Salesloft scheduling tools. They all connect to google calendars, but Chili Piper is the only that I'm aware of that can insert time suggestions without actually blocking the time off as well as Round Robin assignment of meetings. Chili Piper has been the easiest to use as a sales rep.
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Return on Investment
  • More qualified opps
  • Increased efficiency. Much less time spent trying to line up availability etc. No more back and forth email chains trying to find times to meet.
  • Increased transparency. All meetings and Chili Piper events are logged directly in Salesforce for us.
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ScreenShots

Lemax Screenshots

Screenshot of iTravel dashboardScreenshot of Charter departure setupScreenshot of Supplier invoicingScreenshot of Online booking form on the front end