Chezuba vs. YourCause CSRconnect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chezuba
Score 10.0 out of 10
N/A
Chezuba is SaaS platform enabling corporations to build, execute and measure employee volunteering and employee giving programs.
$0.99
per month per user
YourCause CSRconnect
Score 8.5 out of 10
N/A
CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national credit card processing features.N/A
Pricing
ChezubaYourCause CSRconnect
Editions & Modules
Pro
$0.99
per month per employee
Business
$1.99
per month per employee
Enterprise
custom pricing
No answers on this topic
Offerings
Pricing Offerings
ChezubaYourCause CSRconnect
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsProduct pricing varies based on company needs and employee size.
More Pricing Information
Community Pulse
ChezubaYourCause CSRconnect
Considered Both Products
Chezuba
Chose Chezuba
  • Very customer-obsessed: Their team just wants you to succeed, love them!
  • Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive
Chose Chezuba
All-in-one platform
Fair flat rate
excellent pilot price support
YourCause CSRconnect

No answer on this topic

User Ratings
ChezubaYourCause CSRconnect
Likelihood to Recommend
10.0
(7 ratings)
8.5
(16 ratings)
Likelihood to Renew
10.0
(1 ratings)
7.8
(5 ratings)
Usability
10.0
(1 ratings)
6.8
(14 ratings)
Availability
-
(0 ratings)
7.5
(2 ratings)
Performance
-
(0 ratings)
5.0
(2 ratings)
Support Rating
10.0
(1 ratings)
7.3
(14 ratings)
Online Training
-
(0 ratings)
7.1
(3 ratings)
Implementation Rating
10.0
(1 ratings)
5.5
(14 ratings)
Configurability
-
(0 ratings)
7.0
(2 ratings)
Ease of integration
-
(0 ratings)
6.5
(2 ratings)
Product Scalability
-
(0 ratings)
6.5
(2 ratings)
Vendor post-sale
-
(0 ratings)
6.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
6.5
(2 ratings)
User Testimonials
ChezubaYourCause CSRconnect
Likelihood to Recommend
Chezuba
When work becomes too monotonous or in case someone is looking to divert from their regular work, taking up a project where one can volunteer with a skill they haven’t used in a while can be just the thing they need to take a break and approach their work with a new perspective. This is very refreshing indeed
Read full review
Blackbaud
It is a great solution for a company that is looking to have a one-stop shop for employee volunteering and giving. It integrates with VolunteerMatch and Workday which is very helpful as the former feeds community volunteer opportunities to our company portal, and the latter is how payroll deductions get processed
Read full review
Pros
Chezuba
  • They personalize volunteering experiences based on employee's skills and interests. I literally could volunteer when I want and in the way I want, making the whole Corporate volunteering program more participating
  • Their customer support is top notch too
Read full review
Blackbaud
  • Dollars for Doers Volunteer Grant program features are very easy to use and manage.
  • Cause cards are a great incentive available through CSR connect.
  • Searching for charities to contribute dollars to is easy to navigate.
  • The Engagement Elements are very user-friendly and easy to update on the admin side. Our employees love them and how easy they are to find and click through.
Read full review
Cons
Chezuba
  • Their presence in Australia is relatively less compared to other regions
  • We hope this can integrate with more HRMS tools in the future
  • Grants module is still in nascent stages
Read full review
Blackbaud
  • Date/calendar feature is rough - it automatically puts in a year out so you have to correct that and the time zone needs to automatically populate as it's a huge list that confuses most people.
  • The search feature overall - not intuitive and clunky and usually inaccurate - needs to be fine tuned as well as broadened to include everything associated with a particular event or user - having said that they have made great improvements in this in the recent future so that's something to be grateful for.
Read full review
Likelihood to Renew
Chezuba
Great product and amazing customer service - we not just get the job done but they excel at what they do - no need for us to change at all
Read full review
Blackbaud
We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
Read full review
Usability
Chezuba
They built it keeping all users including non tech savvy guys in mind, no complains at all. Besides, their product is very customizable so makes our job even easier
Read full review
Blackbaud
The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
Read full review
Reliability and Availability
Chezuba
No answers on this topic
Blackbaud
It is available when needed. It can be very slow at times.
Read full review
Performance
Chezuba
No answers on this topic
Blackbaud
We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
Read full review
Support Rating
Chezuba
They respond within a few hours and resolve any issues within 24 hours, they are super sweet!
Read full review
Blackbaud
The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
Read full review
Online Training
Chezuba
No answers on this topic
Blackbaud
It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
Read full review
Implementation Rating
Chezuba
it was really smooth, no comments
Read full review
Blackbaud
The implementation of CSRconnect takes way, way too long. Having to take down your entire CSR site for weeks, if not months, is an issue. Issues still arise from the implementation in terms of ensuring that reports and statistics on active users are pulling properly, as well as the transfer of information from one system to another. Some of this is definitely to be expected, as transferring this much information is a challenge. However, I would hope that issues would have been resolved by now
Read full review
Alternatives Considered
Chezuba
  • Very customer-obsessed: Their team just wants you to succeed, love them!
  • Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive
  • High quality product: After evaluating a few products for several months, I can say with conviction that Chezuba is the best product in the space
Read full review
Blackbaud
No answers on this topic
Scalability
Chezuba
No answers on this topic
Blackbaud
It has worked for our large company fine.
Read full review
Return on Investment
Chezuba
  • A chance to use my skills and expertise for the good of the community.
  • Ability to engage our global workforce in volunteering, which previously felt impossible
Read full review
Blackbaud
  • We have been able to more accurately track global volunteerism.
  • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
  • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
Read full review
ScreenShots

Chezuba Screenshots

Screenshot of interactive dashboards to access company's volunteering and giving dataScreenshot of personalized volunteering opportunities with NonProfits in 100+ countriesScreenshot of a hyper-personalized welcome page to each employee through AI

YourCause CSRconnect Screenshots

Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.