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Cherwell Asset Management (discontinued) vs. Symantec Asset Management Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cherwell Asset Management (discontinued)

    Score3 out of 10
    N/ACherwell Asset Management was a software asset management offering from Cherwell Software in Colorado Springs, based on technology acquired with the company Express Metrix in August, 2014. Cherwell was acquired by Ivanti, and the application is no longer available.N/A

    Symantec Asset Management Suite

    Score6 out of 10
    N/AThe Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. This IT Asset Management solution is designed to discover, inventory, and track all hardware and software assets in an organization’s IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other…N/A
    Pricing
    Cherwell Asset Management (discontinued)Symantec Asset Management Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cherwell Asset Management (discontinued)Symantec Asset Management Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Cherwell Asset Management (discontinued)Symantec Asset Management Suite
    Likelihood to Recommend
    7.0
    (2 ratings)
    10.0
    (7 ratings)
    Support Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cherwell Asset Management (discontinued)Symantec Asset Management Suite
    Likelihood to Recommend
    Discontinued Products
    For small industries, it can prove to be a better solution as Cherwell offers comparatively affordable costs for small organizations. But for larger companies, there are many other solutions available in the market that are less complex and offer a variety of additional features. It can be a little complex to use because of its high configuration.
    Incentivized
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    Broadcom
    If your organization has more than 50 computers and you have a dedicated IT Staff to manage the software then Symantec Asset Management Suite would be a great fit for your organization. The IT Staff can customize and configure the software and console to fit your organization's direct needs. It will speed up software installations and help to keep your computers running smoothly by applying patches and other necessary software updates in a timely manner. It will also help you manage your asset inventory so you know exactly where each computer is located, its IP address, and the users logging into the machine. If your organization is small and only has around 20 computer users then I would not recommend investing in the Symantec Asset Management Suite. Managing 20 computers is a task that is pretty easy to manage even if you do not have a dedicated IT Staff within your organization.
    Incentivized
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    Pros
    Discontinued Products
    • Automation
    • Integrating with other systems
    • Full control over how ITSM platform is set up and used
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    Broadcom
    • Asset tracking - Very important in a business
    • Reports - Keep track of what programs are installed, who has which computer, etc.
    Incentivized
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    Cons
    Discontinued Products
    • Very costly licenses.
    • Requires comparatively high amount of configuration.
    • Comparatively complex to use other solutions available in market.
    Incentivized
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    Broadcom
    • Ability to tie into and be supported by RHEL, CentOS, and any other Unix based OS. I know that they could tie into some different systems, but weren't truly supported.
    • Altiris was how we deployed to multiple computers all at once, Altiris Agent sometimes stops, and can be an issue to have it update in the Console.
    Incentivized
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    Support Rating
    Discontinued Products
    Cherwell support has been excellent! Always available to take our emails and calls and get back to us quickly.
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    Broadcom
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Cherwell Asset Management is a quite known and affordable solution for Asset management for organizations where there are more than 800-1000 users as it provides a complete integrated solution. There are many additional features that are available in Cherwell which is not available in other solution, like tracking of cost, management of procurement, etc.
    Incentivized
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    Broadcom
    We compared a lot of products Pulseway, Asset Panda, GoCodes, Service Now, BMC TrackIT, Sysaid, Landesk. After checking all these, found Symantec is the only one which fulfills all my organization's requirements. Glad to find a great choice by doing a proper survey. I would suggest others to go for this too.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Consolidated other systems into a single platform
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    Broadcom
    • Increased productivity by PC Support
    • Faster compliance in a zero day situation
    • Reporting and visibility that lead to tangible action
    • Implementation can be cumbersome and technical support may be required.
    Incentivized
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