Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.
$29.99
per check
HireRight
Score 8.8 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.
We needed more security as far as hiring new people was concerned. HireRight becomes the right candidate for this position. The best thing about this is partnered with HR services and integrations with other tools that make it easy to keep records and set up. However, its UI is outdated, they can update it to improve performance and user friendly.
We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
The background checks themselves are aesthetically pleasing, which makes it easier to review results.
Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.
It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
The UI was very clean.Its simple and easy to use. I have used a different tool previously but Checkr was faster than the previous tool. The customer support team is also reliable and very quick to respond
HireRight is not on the same level as One Source Background Checks. They provide more detailed reports and background check history. They are able to customize your background checks. They also integrate well with our ATS. One Source also holds background check data on file for 2 years. We also use them for an OSCC contractor certifier, which I don't think HireRight does.
Improved candidate experience. Our process is now more modern and appealing to candidates, as well as easier to complete.
Pre-employment screening times have improved, reducing our time to hire. This helps us get new hires onboarded and working faster, which is a win for our new hires and our location managers.
Online document retention keeps confidential information secure, and reduces the paperwork and clutter we are forced to manage on-site.
