CheckPoint vs. Xorbia Tickets

If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.

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• Scans local endpoints for malware fairly quickly
• Can be installed by InTune
• Technical Support Managers will close support cases for invalid reasons
• Sales representatives think its OK for support to ghost paying customers

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• In my experience, notifications are completely broken and non-functional
• In my opinion, confusing UX for the cloud portal
• Don't try and import 100's of endpoints when onboarding because it will create a mess
• When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"

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Every dollar to CheckPoint is a wasted dollar.

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Roll the dice and see what happens is what CheckPoint technical support wants its customers to do.

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There is no clear leader for anti-malware, all have strengths and weaknesses, nothing is good or great at everything.

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• ROI is satisfactory because it is doing the basics of preventing malware infections

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info