CheckPoint vs. TicketLeap

If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.

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Ideally suited for non-profits or small organizations that want to retain as much of their ticket revenues as possible, AND reduce the impact of fees on their patrons. You would also need to be EXTRA careful when setting up, it's hard to correct mistakes after the fact. e.g. not being able to change the order tickets are displayed, I literally had to delete tickets and re-enter them as new tickets to get them in the desired order

• Scans local endpoints for malware fairly quickly
• Can be installed by InTune
• Technical Support Managers will close support cases for invalid reasons
• Sales representatives think its OK for support to ghost paying customers

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• Their fee structure is very competitive, particularly for tickets that are $5 or less
• Provides some flexibility with registration questions and specific ticket types

• In my experience, notifications are completely broken and non-functional
• In my opinion, confusing UX for the cloud portal
• Don't try and import 100's of endpoints when onboarding because it will create a mess
• When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"

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• I think prtintable tickets when needed are currently not good, full page per ticket, ouch

Every dollar to CheckPoint is a wasted dollar.

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Roll the dice and see what happens is what CheckPoint technical support wants its customers to do.

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There is no clear leader for anti-malware, all have strengths and weaknesses, nothing is good or great at everything.

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Since Eventbrite changed their plans and how they charge for using their platform, it would have cost us a lot more to keep using it for a small number of events each year. Ticketleap was great because their fee assessments are lower than any other platform we could find, and with the ability to pass those on to the patron...we lowered the financial impact on those buyers as well.

• ROI is satisfactory because it is doing the basics of preventing malware infections

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• Increase profitability
• Reduced efficiencies