CheckPoint vs. Ticketing, Timed Entry & Membership Solution - Salesforce Connector for TixTrac

If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.

Incentivized

• Scans local endpoints for malware fairly quickly
• Can be installed by InTune
• Technical Support Managers will close support cases for invalid reasons
• Sales representatives think its OK for support to ghost paying customers

Incentivized

• In my experience, notifications are completely broken and non-functional
• In my opinion, confusing UX for the cloud portal
• Don't try and import 100's of endpoints when onboarding because it will create a mess
• When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"

Incentivized

Every dollar to CheckPoint is a wasted dollar.

Incentivized

Roll the dice and see what happens is what CheckPoint technical support wants its customers to do.

Incentivized

There is no clear leader for anti-malware, all have strengths and weaknesses, nothing is good or great at everything.

Incentivized

• ROI is satisfactory because it is doing the basics of preventing malware infections

Incentivized