CheckPoint vs. Eventzilla

If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.

Incentivized

• Eventzilla is a one-stop shop platform for all your online as well as offline event management needs.
• It helps you set up everything - creating landing pages, managing registrations, forms, attendees, streaming, poll questions, surveys, payments, and event promotion.
• The data can be easily retrieved and exported later.
• The interface however needs a little improvement.

• Scans local endpoints for malware fairly quickly
• Can be installed by InTune
• Technical Support Managers will close support cases for invalid reasons
• Sales representatives think its OK for support to ghost paying customers

Incentivized

• Simple event setup.
• Easy to update details and create effective ticketing collateral.

Incentivized

• In my experience, notifications are completely broken and non-functional
• In my opinion, confusing UX for the cloud portal
• Don't try and import 100's of endpoints when onboarding because it will create a mess
• When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!"

Incentivized

• Some aspects of the software could be more intuitive - I found that pointing my domain to the Eventzilla landing page was extremely difficult
• It is not easy to get a hold of customer support - It took a significant amount of time for me to get in contact with a support agent

Incentivized

Every dollar to CheckPoint is a wasted dollar.

Incentivized

Roll the dice and see what happens is what CheckPoint technical support wants its customers to do.

Incentivized

As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased

Incentivized

Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.

Incentivized

There is no clear leader for anti-malware, all have strengths and weaknesses, nothing is good or great at everything.

Incentivized

I am not particularly familiar with any event registration / ticketing alternatives. This software was used by my organization when I was hired and it is all I am familiar with!

Incentivized

• ROI is satisfactory because it is doing the basics of preventing malware infections

Incentivized

• We use it for internal events, so mostly our ownemployees join the events. These are usually fun events, so ROI is not expected.
• Most of the times, we are simply organizing recreational events for our employees, so it boosts the morale of the participants to have a proper organized setup for the events they attend.

Incentivized