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Chatty Insights vs. Kantar Research Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatty Insights

    N/A
    Small Businesses (1-50 employees)
    Chatty Insights provides in-depth customer interviews with the scale of a survey. Chatty Insights is a platform for understanding customer behavior at any scale, in any language, fast. Its AI-driven interviews are designed to be as simple as a survey with the depth of detailed research, to discover customer needs and decision drivers. The user can share an interview link with customers or embed within the product , and Chatty Insights' AI…

    $150

    per month 3 Seats

    Kantar Research Services

    Score8 out of 10
    N/AKantar Marketplace (formerly Lightspeed Research) is a market research specialist offering survey engagement software and global panel management, data on-demand, and market insights.N/A
    Pricing
    Chatty InsightsKantar Research Services
    Editions & Modules
    Pro
    €150
    per month 250 interviews/mo, 3 Team Seats
    Scale
    €350
    per month 600 interviews/mo, 5 Team Seats
    No answers on this topic
    Offerings
    Pricing Offerings
    Chatty InsightsKantar Research Services
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Chatty InsightsKantar Research Services
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chatty InsightsKantar Research Services
    Likelihood to Recommend
    -
    (0 ratings)
    7.6
    (3 ratings)
    User Testimonials
    Chatty InsightsKantar Research Services
    Likelihood to Recommend
    Chatty Insights
    No answers on this topic
    Kantar
    Really relevant for testing new product launches with customers. Often NPD fails to find the sweet spot of differentiation and impact (commercial or customer impact) and having the insights to test along the journey makes teams more agile and more motivated to trial new things without sinking over cost where you move from a concept to reality. Also helpful for studying different types of marketing impacts for longer-term campaigns on customer perceptions which are important measures of success beyond the commercial.
    Incentivized
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    Pros
    Chatty Insights
    No answers on this topic
    Kantar
    • There studies provide brand insights in the most particular way.
    • They also help in media planning & measuring their effectiveness.
    • Helps in building brands.
    Incentivized
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    Cons
    Chatty Insights
    No answers on this topic
    Kantar
    • The platform can be confusing to navigate at times; UX could be simplified.
    • Ability to utilize more competitive datasets would be helpful.
    • Sometimes takes a while to return data and build out full insights.
    Incentivized
    Read full review
    Alternatives Considered
    Chatty Insights
    No answers on this topic
    Kantar
    Easy to use, better pricing, deeper understanding.
    Incentivized
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    Return on Investment
    Chatty Insights
    No answers on this topic
    Kantar
    • From my position, it's having a positive impact on the people involved in planning customer-led projects - more innovation that is bolder, more confidence we are focussing on the right areas, less time trying to sign things off or dissect where things went wrong, or convincing leadership teams to keep the the testing.
    Incentivized
    Read full review
    ScreenShots

    Chatty Insights Screenshots

    Screenshot of the interview setup process.Screenshot of the AI's dynamic adaption to customer responses.Screenshot of the dashboard.Screenshot of Chatty Insights' additional features.