Chattermill vs. MeaningCloud

Chattermill

MeaningCloud

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chattermill	Score 9.0 out of 10	N/A	The Chattermill Unified Customer Intelligence Platform helps businesses understand their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback, and uses deep learning artificial intelligence (AI) to analyse customer data at…	N/A
MeaningCloud	Score 0.0 out of 10	N/A	MeaningCloud is a suite of text analytics solutions that is now from Reddit since the acquisition in the summer of 2022. MeaningCloud use cases encompass voice of the customer and people, social media analytics, supporting market and competitive intelligence gathering, or other general text analysis uses.	$99 per month 120,000 requests per month

Pricing

Chattermill

MeaningCloud

Editions & Modules

No answers on this topic

Start-Up: $99
per month 120,000 requests per month
Add-On Pack - Voice of the Customer Vertical Pack: $150
per month
Add-On Pack - Voice of the Employee Vertical Pack: $150
per month
Add-On Pack - Intention Analysis Vertical Pack: $150
per month
Add-On Pack - Emotion Recognition Vertical Pack: $150
per month
Professional: $399
per month 700,000 requests per month
Add-On Pack - Financial Industry Vertical Pack: $500
per month
Business: $999
per month 4,200,000 requests per month
Enterprise: Custom Pricing
Enterprise: Custom Pricing

Offerings

Pricing Offerings
Chattermill	MeaningCloud
Free Trial
Yes	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Best Alternatives
	Chattermill	MeaningCloud
Small Businesses	IBM Watson Studio Score 10.0 out of 10	IBM Watson Studio Score 10.0 out of 10
Medium-sized Companies	PG Forsta HX Platform Score 8.0 out of 10	PG Forsta HX Platform Score 8.0 out of 10
Enterprises	PG Forsta HX Platform Score 8.0 out of 10	PG Forsta HX Platform Score 8.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Chattermill	MeaningCloud
Likelihood to Recommend	8.8 (0 ratings)	- (0 ratings)
Usability	9.1 (0 ratings)	- (0 ratings)

User Testimonials
	Chattermill	MeaningCloud
Likelihood to Recommend	Understanding the nuances of sentiment completely - not just in a black and white positive/negative way. Chattermill helps us find out insight that would only be possible through manual tagging, pulling data and hours of analysis. It's cut my data time in half while also helping our team show the work we've done with automated reports very easily Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	feedback management integration (Slack, Zendesk) analysis (NLP and sentiment analysis is my favourite) great support Incentivized Rafał Mróz Owner Read full review	No answers on this topic
Cons	Reports do not automatically save when navigating to different pages Incentivized Verified User Anonymous Read full review	No answers on this topic
Usability	Super easy to use and very intuitive Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	Chattermill is more complex, easier to integrate between systems that we used (ticketing, livechat, reporting, CRM). Very informative reports (that will reveal what your customers really think). Custom reports creation is a benefit too - it is easier than in other systems. Automatic categorization of feedback is a helpful tool that do big part of job for you Incentivized Rafał Mróz Owner Read full review	No answers on this topic
Return on Investment	Chattermill has transformed the way we look at customer satisfaction Chattermill has helped us reduce churn Verified User Anonymous Read full review	No answers on this topic
ScreenShots	Chattermill Screenshots