Chatter (discontinued) vs. Notion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatter (discontinued)
Score 9.3 out of 10
N/A
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A
Notion
Score 8.7 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$0
Pricing
Chatter (discontinued)Notion
Editions & Modules
No answers on this topic
Free
$0
Plus
$12
per month per user
Business
$24
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Chatter (discontinued)Notion
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
Chatter (discontinued)Notion
Features
Chatter (discontinued)Notion
Project Management
Comparison of Project Management features of Product A and Product B
Chatter (discontinued)
8.3
Ratings
7% above category average
Notion
9.9
Ratings
25% above category average
Task Management8.80 Ratings9.60 Ratings
Gantt Charts8.00 Ratings10.00 Ratings
Scheduling7.90 Ratings10.00 Ratings
Workflow Automation8.90 Ratings10.00 Ratings
Mobile Access8.00 Ratings10.00 Ratings
Search7.90 Ratings10.00 Ratings
Visual planning tools8.80 Ratings10.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Chatter (discontinued)
8.4
Ratings
6% above category average
Notion
9.6
Ratings
19% above category average
Chat9.00 Ratings10.00 Ratings
Notifications7.10 Ratings10.00 Ratings
Discussions8.10 Ratings10.00 Ratings
Surveys8.00 Ratings9.30 Ratings
Internal knowledgebase8.00 Ratings10.00 Ratings
Integrates with GoToMeeting9.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.90 Ratings8.90 Ratings
Integrates with Outlook9.00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Chatter (discontinued)
8.5
Ratings
8% above category average
Notion
9.9
Ratings
23% above category average
Versioning8.80 Ratings10.00 Ratings
Video files8.80 Ratings10.00 Ratings
Audio files7.90 Ratings9.90 Ratings
Document collaboration8.90 Ratings10.00 Ratings
Access control8.00 Ratings10.00 Ratings
Advanced security features8.90 Ratings10.00 Ratings
Integrates with Google Drive9.00 Ratings9.20 Ratings
Device sync8.00 Ratings10.00 Ratings
Best Alternatives
Chatter (discontinued)Notion
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chatter (discontinued)Notion
Likelihood to Recommend
9.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
8.1
(0 ratings)
-
(0 ratings)
Usability
7.3
(0 ratings)
10.0
(0 ratings)
Support Rating
7.6
(0 ratings)
-
(0 ratings)
User Testimonials
Chatter (discontinued)Notion
Likelihood to Recommend
[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
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At the company I work for, we use Notion as an organizational base for all sectors and projects. For example, we use it for the marketing team, customer support team, among others. And for each one, we can create pipelines, tasks, due dates, execution time, tags with different colors. It's something very versatile that helps with everything around here. We've even created a sales funnel in Notion.
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Pros
  • Keeping track of all activities.
  • Helps sharing files or syncing any data.
  • Its being mobile is best for our sales managers to keep an track while traveling.
  • Showing a score for the level of opportunity helps to prioritize the sales funnel.
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  • I love that you can create nested pages, allowing for separate sections to organize information as needed.
  • I appreciate the convenience of effortlessly uploading images to any section.
  • I appreciate that when adding links, you can embed them so the website displays directly on the page.
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Cons
  • As an admin I would like to make it so that all users receive notifications, to help implement it into their daily practice.
  • If Chatter license users could have a bit more access to view reports, that could be utilized more by us.
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  • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
  • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
  • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
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Likelihood to Renew
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
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We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
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Usability
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
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Notion addresses most of our needs and help teams to organize their tasks, track their progresses and then archive for future reference. The company uses Notion to share announcement, holiday schedules, employee contact information and organizational structures. Everyone finds it useful and helpful. The notifications are instant. Reminders are on time.
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Support Rating
I haven't had to use support often, but when I have Salesforce was very responsive. Like with all things Salesforce, it is easy to use and doesn't have too many issues, so I don't think that people will have to use support often, but if so, they are easy to work with and helpful within the product.
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No answers on this topic
Alternatives Considered
Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own
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Notion is much more robust than Google Tasks, which I find very limited. Notion is far more customizable and affordable than Asana, which is more of a turnkey solution for teams that want to work within a pre-defined structure. Notion and ClickUp are comparable, in my opinion, in terms of task management and affordability, however Notion is the more customizable and expansive option whereas ClickUp is mostly just for task management.
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Return on Investment
  • This has had a very positive impact when it comes to verifying if proper communication has been had among teams. This helps us know when and what people have been informed of, which gives us the opportunity to regularly review our communication styles.
  • This has had a very positive impact when trying to find particular individuals in a very large company, and without any barriers.
  • This also provides a 'get networking' tool for new and existing individuals to the company, helping people gain influence and awareness among their stakeholders.
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  • It has streamlined our processes across various teams to all work from a signle source of truth
  • Maintaining this source of truth is a full time job
  • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
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ScreenShots