Chatter (discontinued) vs. Discord

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.

Incentivized

Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.

Incentivized

• Keeping track of all activities.
• Helps sharing files or syncing any data.
• Its being mobile is best for our sales managers to keep an track while traveling.
• Showing a score for the level of opportunity helps to prioritize the sales funnel.

Incentivized

• One to many Communications to ensure that we can quickly get messages out when we have to.
• Quick polling of questions and issues
• The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.

Incentivized

• As an admin I would like to make it so that all users receive notifications, to help implement it into their daily practice.
• If Chatter license users could have a bit more access to view reports, that could be utilized more by us.

Incentivized

• Adding friends for DMing is a little confusing.
• Joining new servers can have some roadblocks.
• Notification setup can be difficult, some individuals were only notified if tagged.
• Archiving a channel without losing everything.
• Having to upload images before sharing instead of accessing everything in my own library.

Incentivized

Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.

Incentivized

It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.

Incentivized

Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work

Incentivized

I haven't had to use support often, but when I have Salesforce was very responsive. Like with all things Salesforce, it is easy to use and doesn't have too many issues, so I don't think that people will have to use support often, but if so, they are easy to work with and helpful within the product.

Incentivized

There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,

Incentivized

Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own

Incentivized

The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers (such as Slack) or logins that are inconveniently tied to other products (like Microsoft). If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, such as is the case with Slack, Discord works great for this. If you feel seeing everything is too overwhelming or "busy", Discord may not be right for you. Discord is great for lean organizations or startup companies, but will likely not feel "professional enough" for larger, traditional "corporate" enterprises.

Incentivized

• This has had a very positive impact when it comes to verifying if proper communication has been had among teams. This helps us know when and what people have been informed of, which gives us the opportunity to regularly review our communication styles.
• This has had a very positive impact when trying to find particular individuals in a very large company, and without any barriers.
• This also provides a 'get networking' tool for new and existing individuals to the company, helping people gain influence and awareness among their stakeholders.

Incentivized

• Very feature dense on a free-level.
• Easy to build a good sense of discourse and community.
• Generally a more casual vibe than similar platforms.
• Channels with a large number of users can be overly hectic to the point of diminishing returns.

Incentivized