ChatGPT vs. Rasa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChatGPT
Score 9.2 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.
$0
per month
Rasa
Score 6.0 out of 10
Enterprise companies (1,001+ employees)
Rasa is a conversational AI platform from the company of the same name headquartered in San Francisco, enabling enterprises to build customer experiences. Rasa’s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at scale. Rasa’s conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer…
$0
Pricing
ChatGPTRasa
Editions & Modules
Free
$0
per month
Plus
$20
per month
Team
$30
per month per user
Pro
$200
per month
Enterprise
Contact Sales
Developer Edition
$0
Growth
starting at $35k
Enterprise
Contact Sales
Offerings
Pricing Offerings
ChatGPTRasa
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
ChatGPTRasa
Small Businesses
LocaliQ
LocaliQ
Score 9.0 out of 10
LocaliQ
LocaliQ
Score 9.0 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Enterprises
Conversica
Conversica
Score 9.9 out of 10
Conversica
Conversica
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatGPTRasa
Likelihood to Recommend
9.8
(0 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.4
(0 ratings)
-
(0 ratings)
User Testimonials
ChatGPTRasa
Likelihood to Recommend
I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
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I have been using the platform for over 3 years and I have noticed a very good evolution, in an attempt to reinvent themselves. The support team is amazing, always available to work out with us in achieving the best results. About the technology, the algorithms available in the platform suits most of the cases. Being language agnostic is a very positive point for us, because some big tech platforms have little support for PT-PT language.
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Pros
  • Saves time by generating content about a specific topic very quickly
  • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
  • Can autogenerate content on a vast amount of topics
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  • Rasa team has Top notch AI knowledge
  • Greate customer support, by listening towards the clients needs.
  • And building future proof solutions around client Business Requirements within dazzling timeframes
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Cons
  • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
  • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
  • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
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  • Rasa CALM flows and Rasa domain could be made fully independent of the Rasa training process and dynamically retrievable from e.g. a graph DB. This would make the chatbot more flexible.
  • Prompt templates, or at least paths could be referenced in Rasa config. Different policies in the Rasa config could then be configured without code change to use different prompt templates
  • LLM configuration should rather be part of the endpoints, than model configuration.
  • Rasa Studio could support all the functionality of Rasa Pro.
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Likelihood to Renew
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
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No answers on this topic
Usability
Most of the time is up. Seldom do you find a down service. It also has improved in token generation (the speed at which it prints answers) so it's usability is pretty much great all the time. Images do take a bit to generate but nothing that breaks anything. New additions like Projects, custom prompts, and some privacy settings improve experience
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With the help of dedicated team - documentation and video resources it is relatively easier to build. We prioritized pro-code usage to begin with launch.
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Support Rating
Their responses are always professional , although they delay sometimes
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Rasa support has been very responsive, trying to fix any reported issues ASAP. They've also listened to many requests for improvement. The Rasa features and changelog are well documented
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Alternatives Considered
Where ChatGPT is better: ChatGPT has significantly more use cases - it's much more versatile. Some aspects of ChatGPT's user experience are better than Claude's. I prefer ChatGPT's results presentation compared to Claude's. Where Claude excels: Claude is a more skilled writer than ChatGPT. Some aspects of Claude's user experience are better than ChatGPT's. Its image, audio, and video translations are better than ChatGPT's.
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Glean - proprietary semantic search algorithms, no backend actions integration IBM Watsonx - complicated dialogue builder, poor separation of no-code and pro-code interfaces ELMOS (agent based) - all logic in code, no dialogue logic in no-code interface possible Rasa - transparent and simple sharing of objects between no-code and pro-code interfaces. Transparent LLM usage and restrictions. Simple backend integration via Rasa SDK
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Return on Investment
  • Positive: Speeds up research time (freeing up 1-2 hours per day)
  • Positive: Provides complex content in digestible formats
  • Positive: Allows us to get super granular, including asking it coding questions
  • Positive: Allows us to ask learning-style questions where it can further break something down for us
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  • Reduced Human Connected Calls Per active User
  • Improved Calls disposed by Voice Agent
  • Reduced call wait times
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ScreenShots

Rasa Screenshots

Screenshot of the Studio interface, where a new Flow can be tried out. The user can trace the flow of conversation through the AI Assistant to test and debug new developments.Screenshot of the extensible generative conversational AI framework in a no-code user interface, which enables business users to drag and drop dialogue components for easier AI assistant development.Screenshot of central content management to curate the AI Assistant training data. Users can repurpose and reuse assistant data: search, add, edit, and update assistant data directly in Studio.Screenshot of where analysts, testers, and builders can review user conversations to optimize the AI assistant performance and improve the user experience. Filter and tag key conversations for review, and share within a team for increased collaboration and efficiency.Screenshot of the fully transparent conversational AI enables deep customization and explainability enabling a high-performance architecture.