Chatbase vs. Hearsay, now part of Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatbase
Score 10.0 out of 10
N/A
A solution to build an AI chatbot. By connecting data sources, Chatbase creates a ChatGPT-like chatbot for data that can be added like a widget to a website or chat with through integrations or API.
$19
per month
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Pricing
ChatbaseHearsay, now part of Yext
Editions & Modules
Hobby
$19
per month 2,000 message credits per month, 2 chatbots
Standard
$99
per month 10,000 message credits per month, 5 chatbots
Unlimited
$399
per month 40,000 message credits per month, 10 chatbots
No answers on this topic
Offerings
Pricing Offerings
ChatbaseHearsay, now part of Yext
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ChatbaseHearsay, now part of Yext
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ChatbaseHearsay, now part of Yext
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User Ratings
ChatbaseHearsay, now part of Yext
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
ChatbaseHearsay, now part of Yext
Likelihood to Recommend
Chatbase
No answers on this topic
Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Pros
Chatbase
No answers on this topic
Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Cons
Chatbase
No answers on this topic
Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Usability
Chatbase
No answers on this topic
Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Support Rating
Chatbase
No answers on this topic
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Alternatives Considered
Chatbase
No answers on this topic
Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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Return on Investment
Chatbase
No answers on this topic
Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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ScreenShots