TrustRadius: an HG Insights company

Chat Breezes vs. Interactions Digital Roots

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chat Breezes

    Score10 out of 10
    N/AStreamlines social media conversations in a single, unified inbox. Main Features: Smart Inbox: Manages all social media DMs, comments, posts, reposts, and mentions in a unified social inbox. Message Thread: Shows chat history in a thread to keep conversations organized and easy to track. Auto Tagging: Labels incoming messages automatically by selected keywords to categorize and prioritize. Search all messages: Quick…N/A

    Interactions Digital Roots

    Score6 out of 10
    Enterprise companies (1,001+ employees)
    Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing…N/A
    Pricing
    Chat BreezesInteractions Digital Roots
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chat BreezesInteractions Digital Roots
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Pricing is based on program scope. Please contact Digital Roots for pricing details.
    More Pricing Information
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    Medium-sized Companies
    Khoros Service
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    User Ratings
    Chat BreezesInteractions Digital Roots
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Chat BreezesInteractions Digital Roots
    Likelihood to Recommend
    Chat Breezes Limited
    When someone needs to manage different social media accounts, I think Chat Breezes can be a good tool. It can help users to keep track of everything that goes on in social media and respond to customers quickly and efficiently. With this software, users will never miss a message again.
    Read full review
    Interactions
    No answers on this topic
    Usability
    Chat Breezes Limited
    It is user friendly.
    Read full review
    Interactions
    No answers on this topic
    Support Rating
    Chat Breezes Limited
    The support people can help me to slove my problems very quickly
    Read full review
    Interactions
    No answers on this topic
    ScreenShots

    Chat Breezes Screenshots

    Screenshot of main user page

    Interactions Digital Roots Screenshots

    Screenshot of ENGAGE workflow views and feed builder.Screenshot of ENGAGE Performance Tracker reporting dashboard.