ChartHop vs. Culture Amp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChartHop
Score 7.9 out of 10
N/A
ChartHop, from the company of the same name in New York, is an organization management platform, providing org chart that integrates with HRIS systems, workforce analytics with custom reporting, and tools to support people and succession planning, compensation plans, and process performance reviews and data.
$0
per month per seat
Culture Amp
Score 8.8 out of 10
N/A
Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.N/A
Pricing
ChartHopCulture Amp
Editions & Modules
ChartHop Basic
$0
per month per seat
ChartHop Modules
Contact us
No answers on this topic
Offerings
Pricing Offerings
ChartHopCulture Amp
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ChartHopCulture Amp
Features
ChartHopCulture Amp
Workforce Analytics
Comparison of Workforce Analytics features of Product A and Product B
ChartHop
8.4
Ratings
1% below category average
Culture Amp
-
Ratings
Automated data collection9.20 Ratings00 Ratings
Data analysis9.00 Ratings00 Ratings
Data integration8.00 Ratings00 Ratings
Predictive analytics6.70 Ratings00 Ratings
Benchmarking7.10 Ratings00 Ratings
Report designer9.00 Ratings00 Ratings
Pre-built content10.00 Ratings00 Ratings
Data management8.50 Ratings00 Ratings
Self-service insights8.00 Ratings00 Ratings
User Ratings
ChartHopCulture Amp
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
ChartHopCulture Amp
Likelihood to Recommend
Not Suited - The tool is suited for organizations with an employee count of more than >500. There are much cheaper tools out there for a company size of below 500 employees. Integration with other tools can be improved. Suited - From an admin POV who sometimes works closely with HRs, customization and storing information is great.
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Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
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Pros
  • The org chart is very easy to use
  • It can be integrated into other things like internal company websites
  • The UI looks nice
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  • Provides survey templates with benchmark data from all other users, grouped by industry and company size.
  • Very user-friendly analytics of the post-survey results- easy to apply filers, graphs, charts, heat maps, great visuals. The data and charts are also very easy to extract in several different formats such as Excel, PDF, and CSV.
  • Extremely easy to share results with leaders/managers, apply security permissions for only parts of the data if you don't want to share full company results.
  • They also have a library with very helpful/guided PowerPoint and storytelling templates for preparing a high-level overview of results and presentations.
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Cons
  • It took us a lot of time to implement and onboard this tool. Though we love the tool now, the onboarding could have been smoother.
  • UI looks outdated, room for improvement. Difficult to navigate.
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  • For some reason, you need to sign in every time you reopen the browser
  • It would be nice to have a notebook section where I can follow up on the courses I'm undergoing and the tools I'm learning, and to be able to share that progress with colleagues and on social media
  • If it incorporates all the organization, Culture Amp could offer a culture map so strategic improvements can be made for the organization
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Usability
For teams and people who have enough time to learn the platform or enough patience to read through documentation or to watch through tutorials, the platform is pretty usable and it is relatively easy to pick up new concepts and how to do certain things, specifically around self-service if there is some problem. With that being said, the platform can sometimes be inherently unintuitive with certain edge cases
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So I would give it a 10 once it is integrated, but because the integration was a challenge and I found the customer service to not be concierge level enough, I would have to lower it to an 8 for that reason.
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Alternatives Considered
ChartHop is generally better than these products because of its usability and clarity of documentation. Our use cases can be very specific sometimes, so for example ChartHop is intuitively better for org charts and smaller organizational visualizations. There is also more support for workflow creations. There is special attention to making sure there are not too many functions and things that can confuse the user compared to the other products.
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I've used other products like IBM Kenexa as well as about 10 different engagement surveys. I've also used things like SurveyMonkey and Microsoft Forms and Culture Amp for companies that want to make decisions using better data. I would say Culture Amp was far and away better. Culture Amp stacks up and blows the competition away with the level of data you can dig into without being able to see what individuals set.
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Return on Investment
  • This relationship is not as clear
  • When comparing this service to others, it may simply be a matter of preference
  • This visualization platform is only a way to enables ideas that will increase things like ROI. I don't see it as something that impacts revenue.
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  • Much easier, faster process for performance evaluations
  • Feedback from our first engagement survey informed some initiatives that have fostered a more positive, inclusive culture at our company.
  • Feedback from our COVID survey informed initiatives that helped keep our staff more comfortable and increased their trust in our leadership.
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ScreenShots

ChartHop Screenshots

Screenshot of Rich employee profiles: Used to drive connections across the employee base while humanizing people dataScreenshot of Visualizations: Familiar formats like org charts, graphs, and maps enable anyone to understand the data.Screenshot of Consolidated data: Data is accessed in one place through ChartHop’s integrations with existing HR systems, including HRIS, compensation, equity, engagement, and performance.Screenshot of Flexible reporting: Data can be sliced and diced across any dimension, through custom configurations or by using out-of-the-box options