TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CharlieHR

    Score9.9 out of 10
    N/ACharlie, or CharlieHR from the company in London, offers a cloud-based software product designed to enable small companies to automate many of the administrative headaches that they experience as they scale. Charlie also includes onboarding and offboarding features, and its higher tier plan includes HR Advice from a personal advisor from Charlie to handle dismissals, grievances, or redundancies, or other difficult HR challenges.

    $6

    per month

    Zoho People

    Score8.4 out of 10
    N/AZoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.

    $1.25

    per month

    Pricing
    CharlieHRZoho People
    Editions & Modules
    CharlieHR
    £4
    per employee, per month
    CharlieHR + HR Advice
    From £179 (+ £4)
    per month (per employee)
    Essential HR
    $1.50 ($1.25)
    monthly (annually)
    Professional
    $2.50 ($2.00)
    monthly (annually)
    Premium
    $3.50 ($3.00)
    monthly (annually)
    Enterprise
    $5.00 ($4.50)
    monthly (annually)
    People Plus
    $10.00 ($9.00)
    monthly (annually)
    Offerings
    Pricing Offerings
    CharlieHRZoho People
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CharlieHRZoho People
    Considered Both Products
    CharlieHR
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    CharlieHRZoho People
    Human Resource Management
    Comparison of Human Resource Management features of CharlieHR and Zoho People
    Feature
    CharlieHR
    7.3
    1 Ratings
    7% below category average
    Zoho People
    9.0
    10 Ratings
    14% above category average
    Employee demographic data8.01 Ratings9.010 Ratings
    Organizational charting7.01 Ratings00 Ratings
    Organization and location management7.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of CharlieHR and Zoho People
    Feature
    CharlieHR
    6.0
    1 Ratings
    28% below category average
    Zoho People
    -
    Ratings
    Support for external payroll vendors4.01 Ratings00 Ratings
    Direct deposit files7.01 Ratings00 Ratings
    Reimbursement management7.01 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of CharlieHR and Zoho People
    Feature
    CharlieHR
    7.7
    1 Ratings
    4% below category average
    Zoho People
    10.0
    10 Ratings
    22% above category average
    Approval workflow8.01 Ratings10.010 Ratings
    Balance details8.01 Ratings00 Ratings
    Annual carry-forward and encashment7.01 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of CharlieHR and Zoho People
    Feature
    CharlieHR
    7.5
    1 Ratings
    7% below category average
    Zoho People
    10.0
    10 Ratings
    21% above category average
    Update personal information9.01 Ratings10.010 Ratings
    View company policy documentation6.01 Ratings10.09 Ratings
    Onboarding
    Comparison of Onboarding features of CharlieHR and Zoho People
    Feature
    CharlieHR
    7.5
    1 Ratings
    5% below category average
    Zoho People
    9.0
    10 Ratings
    13% above category average
    New hire portal7.01 Ratings9.09 Ratings
    Manager tracking tools8.01 Ratings9.09 Ratings
    Performance Management
    Comparison of Performance Management features of CharlieHR and Zoho People
    Feature
    CharlieHR
    -
    Ratings
    Zoho People
    8.0
    10 Ratings
    2% above category average
    Performance plans00 Ratings8.010 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of CharlieHR and Zoho People
    Feature
    CharlieHR
    -
    Ratings
    Zoho People
    7.4
    9 Ratings
    4% below category average
    Applicant Tracking00 Ratings7.49 Ratings
    Best Alternatives
    CharlieHRZoho People
    Small Businesses
    Zoho People
    Score8.4 out of 10
    BambooHR®
    Score8.5 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Epicor HCM (discontinued)
    Score9.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CharlieHRZoho People
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.5
    (11 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    CharlieHRZoho People
    Likelihood to Recommend
    CharlieHR
    As a part-time employee, it would be better if I was able to book leave on an hourly basis. Also, to be able to set up two leave types, paid and unpaid, and accrue lieu time.
    Incentivized
    Read full review
    Zoho
    Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
    Read full review
    Pros
    CharlieHR
    • Ensures personal requests are not lost in email
    • Makes managing leave days easier
    • Provides a standard UI for all
    Incentivized
    Read full review
    Zoho
    • Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
    • Employee Resources- Having a central place for employees to reach out to HR is ideal.
    • Customization- Creation of forms is especially useful for a growing business.
    • Integration- Integrates well with other systems.
    Incentivized
    Read full review
    Cons
    CharlieHR
    • Better ability to manage leave for part time / pro rata employees
    • Links to other HR apps such as free agent
    • Management of unpaid leave allowance as well as paid.
    Incentivized
    Read full review
    Zoho
    • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
    • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
    • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
    Read full review
    Usability
    CharlieHR
    No answers on this topic
    Zoho
    Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho
    Read full review
    Support Rating
    CharlieHR
    No answers on this topic
    Zoho
    Because Zoho is perfect in all aspects.
    Read full review
    Alternatives Considered
    CharlieHR
    Both the above work in different ways and provide different services to CharlieHR, although if we could use a single app for all, that would be better.
    Incentivized
    Read full review
    Zoho
    One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
    Incentivized
    Read full review
    Return on Investment
    CharlieHR
    • Easier to track leave taken and left
    • Still need greater flexibility for leave types
    • Need to be able to book leave by the hour
    Incentivized
    Read full review
    Zoho
    • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
    Incentivized
    Read full review
    ScreenShots

    Zoho People Screenshots

    Screenshot of Zoho People allows employees to manage their own records