CharlieHR vs. Dayforce Powerpay

As a part-time employee, it would be better if I was able to book leave on an hourly basis. Also, to be able to set up two leave types, paid and unpaid, and accrue lieu time.

Incentivized

I like Dayforce's timesheet inputs. I like that there is both the rapid entry and the timesheet tabs. It's easy and quick, and it makes a lot of sense. I wish Dayforce would pay out RSP payments, rather than log them only. It would eliminate a step for us and make things faster. But it's only once per year, so not a huge issue.

Incentivized

• Ensures personal requests are not lost in email
• Makes managing leave days easier
• Provides a standard UI for all

Incentivized

• Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
• Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.

Incentivized

• Better ability to manage leave for part time / pro rata employees
• Links to other HR apps such as free agent
• Management of unpaid leave allowance as well as paid.

Incentivized

• Adjustment - Reversal sometimes gives an error
• Emergency Contact Comments field - would be nice if it would accept more characters in this field
• A warning that 'no ROE will be created' popup when EI or other related fields are marked Exempt
• Rate history on an employee's page would be nice

Incentivized

Powerpay exceeds my expectations: it's easy to use and does not 'eat' my time by wondering what the end result will be. I can see what each employee's pay statement will look like before I submit the payroll for processing. Monthly processing fees are not exorbitant and the service from support it top notch, quick and awesome when you need it! What's not to like? It's a terrific company to have on your side!

Incentivized

Dayforce
Powerpay has a great interface that makes it easy to navigate, easy to remit
payroll, and easy to report after the fact. It has made overseeing and executing our payroll easier for me as an administrator, and our staff find their portal easy to navigate as well. The only thing that I find less desirable is that you need to start a payroll in order to make any adjustments to employees' information.

Incentivized

I have never experienced application errors or unplanned outages. I do know that I could phone Dayforce Powerpay and give them hours and other deductions and they would do the payroll and I could either have them deliver the completed payroll by courier (there are small extra charges for this) or I could download the completed payroll on pay day. I have also been able to complete payroll our payroll at home instead of at the office. Dayforce is very accessible by phone or online.

Incentivized

Pages online load in seconds. Click and it's instantly there! I have never had pages not loading properly or taking time to load. Payroll reports also downloads quickly. We do not interface Dayforce Powerpay with anything else

Incentivized

Regardless the issue, the Customer Support team is offering outstanding services! When I am calling, the wait time is reasonable, and the team members will ensure you receive the right support in a timely manner, with politeness and kindness. If you reach out the team that it's a guarantee that your issue will be solved!

Incentivized

I have used Powerpay before (at a previous employer) but a few years had elapsed. I had a quick online training session (less that 30 minutes) to recover basic knowledge and I was away. I still from time to time have to do something that i am not quite sure of and pick up the phone! Every one that works at Ceridian - now Dayforce - have been able to answer my question and tell me where to go in the program, click on what and do what I need to do. The support is out-of-this-world good!

Incentivized

I initiated the implementation. I answered all the questions I was asked, prepared the documentation and sent it off and it was done! Quickly, efficiently and done well!

Incentivized

Both the above work in different ways and provide different services to CharlieHR, although if we could use a single app for all, that would be better.

Incentivized

Even though Quickbooks was cheaper, I would have to do more work, much more information added into the system and while I would pay less per pay run, there was a lot more work for me to do. I prefer to pay a little extra and spend my time making money instead of the headache of trying to submit everything. It may work well for those who use that program with everything else on a daily basis, but I don't and also did not want to learn a new system when I have something that works really well!

Incentivized

We have a small staff of less than 20 employees. We moved our payroll from a previous provided because of terrible and expensive service. Dayforce is much, much easier to use and costs about 30% less than the previous provider. Dayforce Powerpay also seem to have people that speaks clearly and are efficient in everything they do so that less time is wasted by phone calls that has you on hold for 3 hours!

Incentivized

• Easier to track leave taken and left
• Still need greater flexibility for leave types
• Need to be able to book leave by the hour

Incentivized

• The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
• Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Incentivized