ChargeOver vs. Zoho Billing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChargeOver
Score 10.0 out of 10
N/A
ChargeOver is a subscription and recurring billing software solution with built-in invoicing and reporting.N/A
Zoho Billing
Score 8.6 out of 10
N/A
Zoho Billing (formerly Zoho Subscriptions) is a one stop recurring billing and subscription management solution. Zoho Billing automates the entire recurring billing process and takes users to the market in few minutes. This solution enables users to: Create subscription billing pricing plans, add coupons and add-ons to suit their business needs. Run in-depth subscription metrics and assess the health of their business in no time. Zoho Subscriptions is…
$20
per month per organization
Pricing
ChargeOverZoho Billing
Editions & Modules
No answers on this topic
Standard
$20
per month per organization
Professional
$50
per month per organization
Premium
$100
per month per organization
Elite
$300
per month per organization
Offerings
Pricing Offerings
ChargeOverZoho Billing
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$49 per month
Additional Details25% discount available for annual plans and pricing.
More Pricing Information
Community Pulse
ChargeOverZoho Billing
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ChargeOverZoho Billing
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Score 7.9 out of 10
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Score 7.9 out of 10
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Sage Intacct
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Score 8.6 out of 10
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Score 8.6 out of 10
Enterprises
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Score 8.8 out of 10
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Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargeOverZoho Billing
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
ChargeOverZoho Billing
Likelihood to Recommend
It's good for anyone who has customers, in my opinion. Whether you keep track of subscriptions, or just have one-time only invoices, it's just a wonderful way to keep track of everything in an organized way.
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We moved from Quickbooks and integrated Zoho Subscriptions fairly easily. I believe this software is well suited for companies who find a need to manage many recurring or service add-on subscriptions. The payment portal is super easy to use and it is very easy to train others to use it fully.
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Pros
  • It is VERY user-friendly. There are very few times I need to reach out to them for help, because it's easy to navigate and easy to figure out on my own. Everything is clear, clean, organized, and simple.
  • They have VERY friendly staff. The service is fantastic. I'm always answered within a reasonable time, and their answers are always open, honest, and helpful. They are always friendly.
  • It has a wonderful capacity to customize. If I need a specific report that isn't offered as a default report, it's incredibly easy to set up custom reports, have it send to my email upon certain events, and organize data in a way that I need for my company specifically.
  • Despite how simple it is, it's able to keep track of a large number of things. I can keep track of products, prices, descriptions, subscriptions, customers, contact information, payment information, integrations, reports, past due invoices, paused subscriptions, cancellations, inactive customers, and more.
  • It integrates with QuickBooks, which makes it easy for us to keep track of everything wherever we go.
  • They have automated emails! I cannot tell you how valuable this has been. ChargeOver will automatically send an email (that I can write) to a customer when payments go through, when an invoice is past due, when refunds are given, and more.
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  • Simple interface to use and set up.
  • Billing reminder emails prior to and upon billing.
  • Notifications to billing team members and customers.
  • Automated recurring billing.
  • Simple reports.
  • Easy to manage customer database, credit card info, etc.
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Cons
  • Would like the ability to manage allowed payment methods per customer.
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  • You need other Zoho tools like CRM and Books or Inventory.
  • When changing an email in Subscriptions it changes it in the Zoho CRM.
  • No notification of a failed payment.
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Alternatives Considered
I think ChargeOver is more flexible than any of its competitors. Our business involves both subscription and one-time billing, and most billing systems excel at only one or the other. ChargeOver is also at a great price point with its billing based on a number of customers. We are also able to realize low-cost ACH payments through their gateway integrations when their competitors only provide access to high-cost providers.
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Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.
Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.
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Return on Investment
  • Very positive because of their automatic invoice reminders and the ability for a customer to pay their own bill. Saves having an AR department or an inconvenient side job.
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  • We no longer worry about missing payments or tracking the rental program.
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ScreenShots

Zoho Billing Screenshots

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