Chargebee vs. Zoho Invoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.9 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Zoho Invoice
Score 8.8 out of 10
N/A
Zoho Invoice is a cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses, and accepting online payments. Key features include project billing, time tracking, reporting, customizable templates, and a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep…
$0
Per Organisation, Per Month
Pricing
ChargebeeZoho Invoice
Editions & Modules
Scale
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
Contact sales team
Free
$0
Per Organisation, Per Month
Offerings
Pricing Offerings
ChargebeeZoho Invoice
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsNo transaction based fees. No setup cost.Zoho Invoice is a completely free product. It has no contracts, no ads, and no hidden fees
More Pricing Information
Community Pulse
ChargebeeZoho Invoice
Best Alternatives
ChargebeeZoho Invoice
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.9 out of 10
Method:CRM
Method:CRM
Score 8.5 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.6 out of 10
TimeCamp
TimeCamp
Score 8.3 out of 10
Enterprises
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
TimeCamp
TimeCamp
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargebeeZoho Invoice
Likelihood to Recommend
8.5
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
ChargebeeZoho Invoice
Likelihood to Recommend
Chargebee is also one of the best platform in order to provide proper billing management to the customers by providing their configuration needs to be corrected in order to deploy and made the connection relevant to the specific position which is one of the best usecase.It also provides support in order to rectifying issues.
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Zoho Invoice is well suited for any business, regardless of size, that needs to have a way to create invoices with hourly or flat rates. It's easy to create and archive projects. It also integrates into their other tools, including Zoho Projects. Zoho is great for businesses who want to accept online payments.You can use PayPal, Stripe, and a few others. Clients can also pay via ACH. It lets you know when a payment is processing AND when it clears. I believe that it would not be well suited in instances where a company creates lots of credit notes (because from the invoice screen the credit will appear to grow, but when you check active credit notes, it is the right amount) or estimates (I can't figure out how to use this feature)
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Pros
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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  • Time tracking. Zoho invoice makes it super easy to track time and hours against specific clients and specific tasks.
  • Unbilled / billed time reporting. Zoho Invoice gives a dashboard view of hours yet to be billed, which helps keep on top of invoicing so nothing is missed.
  • Reporting. Zoho Invoice offers a robust reporting module for the price point. Canned reports can be customized easily.
  • Invoice sending and tracking. Zoho Invoice makes it easy to create and send invoices. Invoices are easy to clone, which makes creating regular, repeatable invoices a snap.
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Cons
  • [I feel] customer service never actually fixes any problems. They make you gather information they easily could, write up a big report of the problem, and then tell you why it's not working (usually not even correct). [In my experience] they never actually solve a problem. Not to mention, [in my experience] you can never speak with anyone immediately and coms turnaround is usually over 24 hours.
  • So far, I can not get my customers to checkout online, even after hiring professional developers to help.
  • [I believe] QBO sync is a mess.
  • My account is set up to send payment tokens to Authorize.Net, and no matter how much I disable every possible security feature, I still have 100's of declined cards, that work perfectly well.
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  • Zoho Invoice can be complicated if you want to create a more advanced custom invoice or custom recurring invoice.
  • Zoho Invoice does not provide all of its functionalities on the mobile version of its platform.
  • Zoho Invoice is expensive for some small business owners especially if they don't plan on using it often.
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Usability
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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Ease of access of using the dashboard the buttons I mean like if it is taught in 10th I would have worked it. Simple and minimal hi give good entry to be more transparent and sharable to clients in seconds. The client also get shocked by saying it's fast.
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Support Rating
Chargebee is simple to use, and we have had little need for support.
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No answers on this topic
Alternatives Considered
Chargebee is a class apart from Zoho Books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability. The only difference is pricing - Zoho comes at about 10% of what Chargebee costs. So for startups looking to graduate from Google Sheets and on a budget - Zoho will serve your purposes - but eventually will have to move to something like a Chargebee.
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Zoho Invoice streamlines bill creation and sending by personalizing invoices with logos, identities, and terms. It offers detailed payment reports, an integrated payment system, and payment summaries for tracking success. It automates invoicing and payment tasks, saving time and money for companies. Zoho Invoice integrates with Stripe Payments, enhancing settlement processes and promoting digital payment adoption.
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Return on Investment
  • Chargebee has allowed us to focus on the most important part of our business: the product, instead of cumbersome development to manage subscriptions. The time ROI that it saved allowing us to get our product to market was invaluable.
  • Chargebee also made sense financially. Paying the subscription was far cheaper than developing something similar (or even far inferior) ourselves
  • Overall it's saved us quite a bit of time, money, and allows employees to easily manage subscriptions which is extremely important to us.
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  • The biggest ROI for my business is that Zoho Invoice reduced the cost of invoicing so much, that I was able to invest that savings back into the business development allowing us to grow.
  • Zoho Invoice provides the option of giving your clients a client portal through which they have access to their own accounts and can see and print their own reports as needed. That helps to create a transparency that our clients love.
  • Zoho Invoice has been dependable. I have not had one issue with using the platform or its functions since I switched to it a few years ago.
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ScreenShots

Chargebee Screenshots

Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page

Zoho Invoice Screenshots

Screenshot of 100% free invoicing software designed for small business owners & freelancers.Screenshot of Customize the look and feel of your invoices to provide a consistent and professional outlook.Screenshot of Add tasks, invite users, track the time worked for each project, and bill your clients just the way you want.Screenshot of Get real-time insights into sales, receivables, expenses, and projects with a host of built-in reports.Screenshot of Get a quick snapshot of your business health and know your monthly sales, current and overdue invoices, payments collected, your top expenses, and more.Screenshot of Create and share invoices, record payments, look up customers' details or past invoice history even if you're away from your desk.