Chargebee vs. Square Invoices

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.9 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Square Invoices
Score 9.2 out of 10
N/A
Square Invoices is a software invoicing solution from Square headquartered in San Francisco, California.N/A
Pricing
ChargebeeSquare Invoices
Editions & Modules
Scale
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ChargebeeSquare Invoices
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost.
More Pricing Information
Community Pulse
ChargebeeSquare Invoices
Best Alternatives
ChargebeeSquare Invoices
Small Businesses
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Score 7.9 out of 10
Method:CRM
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Score 8.5 out of 10
Medium-sized Companies
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Score 8.6 out of 10
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Score 8.8 out of 10
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Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargebeeSquare Invoices
Likelihood to Recommend
8.5
(0 ratings)
9.1
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
9.7
(0 ratings)
User Testimonials
ChargebeeSquare Invoices
Likelihood to Recommend
Chargebee is also one of the best platform in order to provide proper billing management to the customers by providing their configuration needs to be corrected in order to deploy and made the connection relevant to the specific position which is one of the best usecase.It also provides support in order to rectifying issues.
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Square Invoices is the best service that I have found for what it does: it's easy to use, nice to look at, and never seems to go to spam or be lost by clients. Clients mention that the setup is easier than services my competitors use. You can even attach your contract to the invoice, which is wonderful in case there are questions later on. Unfortunately, not being able to have clients alter quantities or select add-ons means for half of my services, I have to use a different, inferior service.
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Pros
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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  • Very easy-to-use. Even non-technical users can very easily figure out how to send an invoice.
  • Notifications of payment. You can see if the invoice has been viewed, and you can include attachments to the invoice (such as a contract)!
  • Quick payouts straight to your bank account make life easy.
  • Easy to use mobile app for on the go.
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Cons
  • [I feel] customer service never actually fixes any problems. They make you gather information they easily could, write up a big report of the problem, and then tell you why it's not working (usually not even correct). [In my experience] they never actually solve a problem. Not to mention, [in my experience] you can never speak with anyone immediately and coms turnaround is usually over 24 hours.
  • So far, I can not get my customers to checkout online, even after hiring professional developers to help.
  • [I believe] QBO sync is a mess.
  • My account is set up to send payment tokens to Authorize.Net, and no matter how much I disable every possible security feature, I still have 100's of declined cards, that work perfectly well.
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  • I wish there was a way to automatically calculate credit card processing fees based on an invoice's amount, and add that to the invoice
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Usability
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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No answers on this topic
Support Rating
Chargebee is simple to use, and we have had little need for support.
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The only time I had a problem was a false chargeback from a client. Square Invoices referenced our contract and ruled in my favor, and they did so in a timely manner. I sent them the contract and my email history with the client, and they quickly unfroze the amount of money.
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Alternatives Considered
Chargebee is a class apart from Zoho Books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability. The only difference is pricing - Zoho comes at about 10% of what Chargebee costs. So for startups looking to graduate from Google Sheets and on a budget - Zoho will serve your purposes - but eventually will have to move to something like a Chargebee.
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I feel that for what it does, Square Invoices outperforms its competition. Because we have used the program for several years, we have seen how they continue to improve their service - making it user-friendly and accessible for a variety of needs. Other platforms are not as easy to set up, add items, and access funds after payment is received.
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Return on Investment
  • Chargebee has allowed us to focus on the most important part of our business: the product, instead of cumbersome development to manage subscriptions. The time ROI that it saved allowing us to get our product to market was invaluable.
  • Chargebee also made sense financially. Paying the subscription was far cheaper than developing something similar (or even far inferior) ourselves
  • Overall it's saved us quite a bit of time, money, and allows employees to easily manage subscriptions which is extremely important to us.
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  • The fee for invoicing is extremely reasonable for how easy it is. At 2.75% per transaction, it's well worth it.
  • I like that invoices can be printed and mailed or sent via email for easy online payment.
  • I have a 100% collection rate on my invoices, and they are often paid within 24-48 hours of being sent, which saves me the time of chasing down checks, which can be especially cumbersome when I have multiple clients.
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ScreenShots

Chargebee Screenshots

Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page