ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Maxio
Score 8.0 out of 10
N/A
Maxio helps B2B SaaS companies maximize their revenue operations. The financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue & expense recognition, and SaaS metrics & analytics.
$0
30 Day Trial
Pricing
Chargebee
Maxio
Editions & Modules
Scale
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
Contact sales team
Build
$0
30 Day Trial
Grow
$599
per month up to $100k in monthly billings
Scale
Custom
Offerings
Pricing Offerings
Chargebee
Maxio
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
No transaction based fees. No setup cost.
Build Plan - Developer-friendly sandbox where you can try out billing for free for 30 days.
Grow Plan - Complete B2B subscription management platform with billing, revenue recognition, and reporting.
Scale Plan - Tailored solution to support high billing volumes and advanced requirements. Talk with Sales about available volume-based discounts.
Chargebee is also one of the best platform in order to provide proper billing management to the customers by providing their configuration needs to be corrected in order to deploy and made the connection relevant to the specific position which is one of the best usecase.It also provides support in order to rectifying issues.
SaaSOptics is awesome for growing companies that want to automate their invoicing. I like that it is also aimed at subscription based sales structures rather than sales that occur at a single point in time (but has the ability to support both). SaaSOptics makes it super easy to keep track of subscriptions, renewals, co-terms, etc. The reporting is a great feature, but we are unable to use most of the reports as we are a cash-based accounting firm. SO caters to accrual accounting and GAAP compliant firms which makes sense as it is the most commonly accepted accounting basis here in the US, but many small SaaS start-ups are still operating on cash basis. We are one of those companies, so we are able to get a ton of use out of the invoicing side of things, a lot of the reports are useless for us. We also wish SO had a commission module since we already integrate our CRM and accounting softwares into it, but that is not a make it or break it for us. We love the time SO has saved us.
[I feel] customer service never actually fixes any problems. They make you gather information they easily could, write up a big report of the problem, and then tell you why it's not working (usually not even correct). [In my experience] they never actually solve a problem. Not to mention, [in my experience] you can never speak with anyone immediately and coms turnaround is usually over 24 hours.
So far, I can not get my customers to checkout online, even after hiring professional developers to help.
[I believe] QBO sync is a mess.
My account is set up to send payment tokens to Authorize.Net, and no matter how much I disable every possible security feature, I still have 100's of declined cards, that work perfectly well.
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
Chargebee is a class apart from Zoho Books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability. The only difference is pricing - Zoho comes at about 10% of what Chargebee costs. So for startups looking to graduate from Google Sheets and on a budget - Zoho will serve your purposes - but eventually will have to move to something like a Chargebee.
Maxio (via information we found on their website and in the initial sales call) seemed like the most comprehensive fit at the time and we liked the interface. We eventually found out that there was a massive gap between what was promised us and what was actually delivered. Below is an excerpt to an email that we sent to the technical solutions consultant and sales rep three months after purchase: "I am, however, frustrated that a solution promised in the demo call ended up being a solution that was so cumbersome that 1) no one knew how to implement it except [tech consultant], who I was never able to get ahold of 2) it delayed our launch by two months and resulted in real frustration for my team and thousands of dollars in lost revenue and 3) brought more effort and annoyance to our customers than we were anticipating. I'm bringing this to your attention because I strongly feel that there has been a discrepancy between possible solutions and actual solutions. It is frustrating to make a purchase decision based on features discussed during a demo call, develop a plan of action based on what was discussed, and then have to iterate for months on end. It is also frustrating to hear that something is an "easy" solution by one team member and then hear it is "difficult and not recommended" by another."
Chargebee has allowed us to focus on the most important part of our business: the product, instead of cumbersome development to manage subscriptions. The time ROI that it saved allowing us to get our product to market was invaluable.
Chargebee also made sense financially. Paying the subscription was far cheaper than developing something similar (or even far inferior) ourselves
Overall it's saved us quite a bit of time, money, and allows employees to easily manage subscriptions which is extremely important to us.
SaaSOptics has helped decrease the time spent on month-end. Their reporting is always accurate and reconciling deferred revenue is no longer a headache.
Increased accuracy in billing which has decreased the amount of invoice inquiries by our clients.
Sped up the quote-to-cash process with Salesforce.com and Stripe integration. Sales orders are processed faster and customers are utilizing "buttons" on invoices to submit payment details.
Increased our ability to stay on top of past due invoices with new collections module.
The metrics in SaaSOptics has improved financial presentations by providing more insight into our business.
