Chargebee vs. InvoiceBerry

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.9 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
InvoiceBerry
Score 9.3 out of 10
N/A
InvoiceBerry offers a simple and secure online invoicing software for freelancers and small businesses. InvoiceBerry users can choose between 15 different invoice template designs when setting up their account. Once set up, businesses can add their company items and services as well as their customers to their InvoiceBerry account. On top of using InvoiceBerry for sending invoices businesses can also send quotes and credit notes and set up recurring invoicing. An expense tracking feature helps…
$0
Pricing
ChargebeeInvoiceBerry
Editions & Modules
Scale
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
Contact sales team
Forever Free
$0
Solo
$15
Pro
$30
Offerings
Pricing Offerings
ChargebeeInvoiceBerry
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost.
More Pricing Information
Community Pulse
ChargebeeInvoiceBerry
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User Ratings
ChargebeeInvoiceBerry
Likelihood to Recommend
8.5
(0 ratings)
9.2
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
7.0
(0 ratings)
User Testimonials
ChargebeeInvoiceBerry
Likelihood to Recommend
Chargebee is also one of the best platform in order to provide proper billing management to the customers by providing their configuration needs to be corrected in order to deploy and made the connection relevant to the specific position which is one of the best usecase.It also provides support in order to rectifying issues.
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InvoiceBerry helps in invoicing from individual resource billing to project and program level billing. Best fit for most billing and invoicing scenarios from small to enterprise businesses.
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Pros
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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  • Invoicing
  • Accounts Receivable
  • Bookkeeping
  • Credit Card Processing
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Cons
  • [I feel] customer service never actually fixes any problems. They make you gather information they easily could, write up a big report of the problem, and then tell you why it's not working (usually not even correct). [In my experience] they never actually solve a problem. Not to mention, [in my experience] you can never speak with anyone immediately and coms turnaround is usually over 24 hours.
  • So far, I can not get my customers to checkout online, even after hiring professional developers to help.
  • [I believe] QBO sync is a mess.
  • My account is set up to send payment tokens to Authorize.Net, and no matter how much I disable every possible security feature, I still have 100's of declined cards, that work perfectly well.
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  • The support is often long to get.
  • Reporting could be better and more sophisticated but the software is very cheap so it is probably normal.
  • Some options could be added to the very basic design that we get.
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Usability
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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No answers on this topic
Support Rating
Chargebee is simple to use, and we have had little need for support.
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I have not used support too often but when I did, it was a big long to get the support I needed. But this is probably related to the cost we pay in general for the tool, it is a way of maintaining a very low cost by having fewer people to provide support. But the tool is so simple that we don't really have much support anyway. For our business, the cost is the first criteria so it is ok if support is not excellent.
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Alternatives Considered
Chargebee is a class apart from Zoho Books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability. The only difference is pricing - Zoho comes at about 10% of what Chargebee costs. So for startups looking to graduate from Google Sheets and on a budget - Zoho will serve your purposes - but eventually will have to move to something like a Chargebee.
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It is much cheaper and InvoiceBerry is for very very small businesses. QuickBooks is simple but they keep upgrading their software now it is nice but the features can be challenging to learn and use so again, once the business o the size of the company gets bigger, QuickBooks might definitely be a better fit but as a small firm, Invoice Berry is perfect. The cost is a huge component for us so we liked it better at the moment.
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Return on Investment
  • Chargebee has allowed us to focus on the most important part of our business: the product, instead of cumbersome development to manage subscriptions. The time ROI that it saved allowing us to get our product to market was invaluable.
  • Chargebee also made sense financially. Paying the subscription was far cheaper than developing something similar (or even far inferior) ourselves
  • Overall it's saved us quite a bit of time, money, and allows employees to easily manage subscriptions which is extremely important to us.
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  • Positive impact on the business through easy and seamless accounting processes.
  • Ensured my business financial reports are accurate and up to date.
  • Ensures I can create invoices with ease.
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ScreenShots

Chargebee Screenshots

Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page

InvoiceBerry Screenshots

Screenshot of DashboardScreenshot of Invoices listScreenshot of Expenses list