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Chargebacks911 vs. Quadient Accounts Receivable

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebacks911

    N/AN/AChargebacks911 is a chargeback management solution that specializes in helping online businesses prevent chargebacks, minimize loss, mitigate risk, recover lost revenue, and enhance the customer experience.N/A

    Quadient Accounts Receivable

    Score8 out of 10
    N/AQuadient Accounts Receivable, formerly YayPay but acquired by Quadient in 2020, is presented as a complete accounts receivable management platform that gives user's teams more time, more insight, and more control.N/A
    Pricing
    Chargebacks911Quadient Accounts Receivable
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chargebacks911Quadient Accounts Receivable
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Chargebacks911Quadient Accounts Receivable
    Likelihood to Recommend
    -
    (0 ratings)
    8.1
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Chargebacks911Quadient Accounts Receivable
    Likelihood to Recommend
    Chargebacks911
    No answers on this topic
    Quadient
    Amazing tool for workflow automation, customer self service, housing customer information in one repository, risk assessment for customers. Less helpful for cash forecasting and a bit more rigid for workflow set ups if the customer has multiple accounting pathways to send notifications to.
    Read full review
    Pros
    Chargebacks911
    No answers on this topic
    Quadient
    • User friendly dashboard
    • Ease of use setting up workflows
    • Easy to follow aging report to reconcile
    • DSO on the front home page
    Incentivized
    Read full review
    Cons
    Chargebacks911
    No answers on this topic
    Quadient
    • Workflows are not set up to easily choose different billing contact choices (invoice, inquiry statements to different aliases)
    • Cash forecasting graphics are unhelpful and can be refined
    • DSO calculation is set at 365 day average only - there are no options to view DSO averages by collector or 90 days averages
    Read full review
    Likelihood to Renew
    Chargebacks911
    No answers on this topic
    Quadient
    Amazing tool which we love. Definitely something to consider if you have a high volume of customers or your team runs lean as it does a lot of the touches without human support
    Read full review
    Usability
    Chargebacks911
    No answers on this topic
    Quadient
    Super easy set up - does not need Admin support to create workflows or templates - anyone with a sense of receivables processes can do it
    Read full review
    Alternatives Considered
    Chargebacks911
    No answers on this topic
    Quadient
    Quadient stacked up pretty well. Pricing was a bit higher than what we wanted to spend; however, based on the value we are receiving in a streamlined product, we pulled the trigger on it. Dunning was a bit more limited and manual process in the collections process so we opted for Quadient.
    Incentivized
    Read full review
    Return on Investment
    Chargebacks911
    No answers on this topic
    Quadient
    • Decrease in our DSO which was relatively high before
    • Ease of use by our customers to gather statements or invoices
    • Ease of use platform for all employees
    Incentivized
    Read full review
    ScreenShots

    Chargebacks911 Screenshots

    Screenshot of Chargebacks911 - Client Portal- Case BuilderScreenshot of Chargebacks911 - ClientPortal - ChargebacksScreenshot of Chargebacks911 - Client Portal - Reporting