CGM Aprima EHR vs. Intergy EHR

This is used a lot by many surgical practices, for example. They find it tracks and documents well for their patients. Of course, it supports all other types of practices, too. Whether the practice is very large or a 1 to 2 doc shop, it works well and can be customized as the users see fit.

Incentivized

It worked quite well in the dermatology/plastic surgery clinic. In fact, until I moved into the administrative/finance department of this neurosurgery clinic, I had no complaints whatsoever about Intergy. The process for end users is very intuitive and free-flowing. On the management side of things, however, it's difficult to track or prove audit trails.

Incentivized

• Ease of use. End users adapt quickly to the format and functionality of Aprima.
• Immunization documentation. This often-time cumbersome process is streamlined in Aprima, utilizing defaults to reduce the time needed to fully document immunizations.
• Efficient billing tools. Aprima is a powerful billing engine that provides scrubbing tools to ensure clean claims.
• As a vendor, Aprima listens. They respond quickly to the voice of their clients, providing upgrades that truly enhance the usability of their product. This is the primary reason they have seen such phenomenal growth.
• Upgrades are free. This is highly unusual among healthcare software vendors!

Incentivized

• Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
• Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
• Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used

• The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.

Incentivized

• Missing cloud-based services for data storage.
• It is Windows based. It needs to be updated to offer an Apple and iPad function with speech to text and Apple Pencil type functions.
• Updates for meds and pharmacies should be made monthly not quarterly.

Incentivized

Very user friendly and efficient

Incentivized

Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.

Track all hours and don't sign off on anything if you are not 100% happy.

Incentivized

Aprima is competitively priced and possesses full functionality. Clients select Aprima because of pricing, ease of use and customization, and because it is a truly integrated product.

Incentivized

I am not the office manager so I cannot tell why she chose to use Intergy EHR. I personally like Intergy EHR because it allows me to use it with Intergy EMR and track patients very fast and it saves the office a lot of time. If something goes wrong, someone can just call customer service and they are glad to help.

Incentivized

• None of which I am aware.

Incentivized

• Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
• Claim Tracker allows practices to have a real time view of all unpaid claims.
• The E&M calculator helps providers choose the appropriate code for billing compliance.