Cetec ERP vs. Sage 100

Cetec is useful for small to mid-sized companies with various levels of system complexity. It can manage having distributors and customer interfaces. It does fairly well at being a 'one-size fits all' solution. It would probably not be the best fit for large companies 100+ employees because it may not have the integration capability that is typically needed.

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For small and medium business in the distribution and light manufacturing space, Sage 100 is probably the best bang for your buck. As a very scaleable system, you can modify the system to meet the needs of a growing business without making gross changes to the core of the system

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• Usage Logs: In the Medical Device Industry, having traceability is key. With this log, the Admin can review any user to see all their activity (viewing, updating, deleting, creating, etc.)
• Flexibility of Roles: Accessibility is very important. With Cetec ERP, we are able to create our own roles to grant specific access to certain user while denying it from others. This really helps by protecting information from being manipulated by users who do not carry that permission.

• Simple to implement and use. Operation very intuitive so new employees are quickly trained.
• It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
• Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
• Scalable plenty of room to grow as the business grows without being bloated.
• Pricing is very reasonable.

Incentivized

• It needs the ability to breakdown sales for multiple customers by product code.

• Database backend, Sage 100 relies on the ProvideX database, which has limited ODBC functionality
• Document management. Paperless Office is not a robust solution for Sage 100 and feels like an add-on.
• Support. Getting support is tricky, and you will usually have to work with your reseller/support partner.

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I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.

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Cetec ERP is useful and fairly intuitive, but if you have a difficult time adapting to a ever-changing user interface, it may cause slight discomfort with every major update.

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Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.

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Cetec ERP will answer support calls but depending on your level of service contract, it may cost you quick a bit per hour to solve the issues you have. E-mail support is always available and surprisingly responsive.

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We use a local software technology partner to help support our Sage100 needs. We do not need much assistance with Sage100. There are very few issues or questions.

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We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.

Incentivized

We reviewed plenty of ERP Systems before we decided on Cetec ERP. Going through systems like NetSuite, MS Dynamics, and Oracle, we were able to really define how many features we wanted and what price range we wanted to be in. As a small/midsize company, we needed a system that fit our needs while still having the capability for growth. Having the system be cloud based rather than a server base, like ProfitKey, also helped us determine our choice. Another feature that we were interested in was a barcoding/mobile feature. Cetec ERP has this out of the box where ProfitKey provided this as an add-on. GSS was the last system that we reviewed in comparison to Cetec and due to its large amounts of unusable features for our company, we decided not to use GSS. The overall price for what you get, responsiveness and helpfulness from their team, and the ability to customize to fit our needs helped make our decision to choose Cetec ERP over all the other systems we reviewed.

We have used Foundation and it did not work out well, so we selected Sage 100 because the implementation and functionality was much better. We didn't have to keep coming up with workarounds or complications on Sage 100. Also the data security is better.

Incentivized

• We have been able to streamline costs due to the amount of data now available.

• Sage 100 has allowed us to better serve & manage our customers since we integrated it into our system in 1996. Since then, we have seen a lot of changes but, the consistent, simple layout has kept us re-newing our contract year after year.
• Ordering inventory has been easier than ever since we integrated inventory tracking. No more ordering too much or too little.

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