Cetec ERP vs. Odoo

Cetec is useful for small to mid-sized companies with various levels of system complexity. It can manage having distributors and customer interfaces. It does fairly well at being a 'one-size fits all' solution. It would probably not be the best fit for large companies 100+ employees because it may not have the integration capability that is typically needed.

Incentivized

Implementation was a terrible experience for us. Because it required a third party, we ended up way over budget and schedule. While Odoo advertises that it works with many systems, these third-party integrations often don't work out of the box and require extensive coding to set up. Furthermore, these "apps" can frequently break or lose integration.

Incentivized

• Usage Logs: In the Medical Device Industry, having traceability is key. With this log, the Admin can review any user to see all their activity (viewing, updating, deleting, creating, etc.)
• Flexibility of Roles: Accessibility is very important. With Cetec ERP, we are able to create our own roles to grant specific access to certain user while denying it from others. This really helps by protecting information from being manipulated by users who do not carry that permission.

• Possibility to customize the fields and some workflows is rather simple and a lot of tutorials are available on the internet.
• The community version is free as are most modules and some paying modules developped for specific purposes are available in the marketplace.
• It is easy to configure products with accounting, everything is smooth.

Incentivized

• It needs the ability to breakdown sales for multiple customers by product code.

• We had to work with an implementation team to customize Odoo into something that could truly work for us.
• I would like to be able to run some reports in an easier way.
• We did have to implement the use of an iOT box as well for something like printing barcode stickers.

Incentivized

Cetec ERP is useful and fairly intuitive, but if you have a difficult time adapting to a ever-changing user interface, it may cause slight discomfort with every major update.

Incentivized

Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent

Incentivized

Cetec ERP will answer support calls but depending on your level of service contract, it may cost you quick a bit per hour to solve the issues you have. E-mail support is always available and surprisingly responsive.

Incentivized

Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!

We reviewed plenty of ERP Systems before we decided on Cetec ERP. Going through systems like NetSuite, MS Dynamics, and Oracle, we were able to really define how many features we wanted and what price range we wanted to be in. As a small/midsize company, we needed a system that fit our needs while still having the capability for growth. Having the system be cloud based rather than a server base, like ProfitKey, also helped us determine our choice. Another feature that we were interested in was a barcoding/mobile feature. Cetec ERP has this out of the box where ProfitKey provided this as an add-on. GSS was the last system that we reviewed in comparison to Cetec and due to its large amounts of unusable features for our company, we decided not to use GSS. The overall price for what you get, responsiveness and helpfulness from their team, and the ability to customize to fit our needs helped make our decision to choose Cetec ERP over all the other systems we reviewed.

Compared to Zoho, I think Odoo lacks some clear ease of use that Zoho provides out of the box. Mainly the easy importation of leads and conversion / tracking. Additionally Zoho analytics is easier to customize the dashboard from the menus. After some tinkering I think you can get the same thing with Odoo, it's language and logic just take some geting used to. Airtable provides similarly easy to customize dashboards that are aesthetically appealing. but lacks the ability to track the customer journey as effectively as Odoo or Zoho systems.

Incentivized

• We have been able to streamline costs due to the amount of data now available.

• It has helped us improve our purchasing and sales flow, now it is more organized, we can see which product was purchased from which supplier and which price is more convenient, very good
• It helps to manage payments efficiently, and in less time than when it was managed manually, so it is a positive point that we can rescue in our organization.
• In my case, managing inventory helps me more easily locate the most specific products that I require. Currently, we do not have details of mismatches with the products, so my inventory and my stock are kept perfectly updated.

Incentivized