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Certinia ERP Cloud vs. Microsoft Dynamics 365 Business Central

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certinia ERP Cloud

    Score5.5 out of 10
    N/ACertinia ERP Cloud automates financial management on the Salesforce platform. The customer-centric ERP software includes a general ledger, automated billing processes, and financial intelligence.N/A

    Microsoft Dynamics 365 Business Central

    Score6.5 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Pricing
    Certinia ERP CloudMicrosoft Dynamics 365 Business Central
    Editions & Modules
    No answers on this topic
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Certinia ERP CloudMicrosoft Dynamics 365 Business Central
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Certinia ERP CloudMicrosoft Dynamics 365 Business Central
    Considered Both Products
    Certinia
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    6 Answers
    Features
    Certinia ERP CloudMicrosoft Dynamics 365 Business Central
    Payroll Management
    Comparison of Payroll Management features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    8.4
    2 Ratings
    16% above category average
    Microsoft Dynamics 365 Business Central
    4.0
    7 Ratings
    57% below category average
    Pay calculation8.52 Ratings2.07 Ratings
    Benefit plan administration8.02 Ratings2.05 Ratings
    Direct deposit files9.02 Ratings2.06 Ratings
    Customization
    Comparison of Customization features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    8.4
    4 Ratings
    10% above category average
    Microsoft Dynamics 365 Business Central
    5.8
    18 Ratings
    27% below category average
    API for custom integration8.84 Ratings5.817 Ratings
    Plug-ins8.03 Ratings5.815 Ratings
    Security
    Comparison of Security features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    8.4
    5 Ratings
    3% above category average
    Microsoft Dynamics 365 Business Central
    8.7
    22 Ratings
    6% above category average
    Single sign-on capability8.65 Ratings7.418 Ratings
    Role-based user permissions8.15 Ratings10.021 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    7.9
    5 Ratings
    9% above category average
    Microsoft Dynamics 365 Business Central
    5.2
    23 Ratings
    32% below category average
    Dashboards8.45 Ratings4.919 Ratings
    Standard reports6.55 Ratings5.823 Ratings
    Custom reports8.85 Ratings4.922 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    7.9
    6 Ratings
    2% above category average
    Microsoft Dynamics 365 Business Central
    7.7
    23 Ratings
    0% below category average
    Accounts payable8.05 Ratings7.422 Ratings
    Accounts receivable7.14 Ratings6.921 Ratings
    Global Financial Support8.01 Ratings5.310 Ratings
    Primary and Secondary Ledgers7.01 Ratings5.89 Ratings
    Journals and Reconciliations6.33 Ratings6.312 Ratings
    Configurable Accounting7.43 Ratings5.812 Ratings
    Standardized Processes8.73 Ratings5.813 Ratings
    Inventory Management
    Comparison of Inventory Management features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    10.0
    3 Ratings
    23% above category average
    Microsoft Dynamics 365 Business Central
    5.9
    18 Ratings
    29% below category average
    Inventory tracking10.03 Ratings5.818 Ratings
    Automatic reordering10.03 Ratings5.811 Ratings
    Location management10.03 Ratings2.014 Ratings
    Order Management
    Comparison of Order Management features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    8.1
    2 Ratings
    3% above category average
    Microsoft Dynamics 365 Business Central
    4.7
    21 Ratings
    50% below category average
    Pricing8.02 Ratings2.018 Ratings
    Order entry8.02 Ratings5.818 Ratings
    Credit card processing8.52 Ratings2.012 Ratings
    Cost of goods sold8.02 Ratings2.016 Ratings
    Order Orchestration00 Ratings6.37 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    8.7
    1 Ratings
    15% above category average
    Microsoft Dynamics 365 Business Central
    7.4
    13 Ratings
    1% below category average
    Travel & Expense Management10.01 Ratings5.88 Ratings
    Budgetary Control & Encumbrance Accounting7.01 Ratings5.89 Ratings
    Billing Management00 Ratings6.311 Ratings
    Cash and Asset Management00 Ratings6.312 Ratings
    Period Close00 Ratings5.312 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    9.3
    1 Ratings
    20% above category average
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    13% above category average
    Budgeting and Forecasting9.01 Ratings10.08 Ratings
    Project Costing9.01 Ratings10.07 Ratings
    Cost Capture10.01 Ratings10.08 Ratings
    Capital Project Management9.01 Ratings8.05 Ratings
    Customer Contract Compliance10.01 Ratings10.06 Ratings
    Project Revenue Recognition10.01 Ratings8.04 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    8.2
    1 Ratings
    18% above category average
    Microsoft Dynamics 365 Business Central
    6.2
    5 Ratings
    9% below category average
    Project Planning and Scheduling7.01 Ratings2.04 Ratings
    Task Insight for Project Managers7.01 Ratings2.04 Ratings
    Project Mobile Functionality8.01 Ratings2.04 Ratings
    Definable Resource Pools8.01 Ratings2.04 Ratings
    Grants Management
    Comparison of Grants Management features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    9.7
    3 Ratings
    27% above category average
    Award Lifecycle Management00 Ratings10.03 Ratings
    Procurement
    Comparison of Procurement features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    6.9
    8 Ratings
    0% below category average
    Bids Analyzed and Compared00 Ratings2.04 Ratings
    Contract Authoring00 Ratings2.04 Ratings
    Contract Repository00 Ratings2.04 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings5.87 Ratings
    Supplier Management00 Ratings5.85 Ratings
    Risk Management
    Comparison of Risk Management features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.3
    5 Ratings
    11% above category average
    Risk Repository00 Ratings5.34 Ratings
    Control Management00 Ratings4.95 Ratings
    Control Efficiency Assessments00 Ratings5.84 Ratings
    Issue Detection00 Ratings5.35 Ratings
    Remediation and Certification00 Ratings5.34 Ratings
    Logistics
    Comparison of Logistics features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    5.4
    4 Ratings
    21% below category average
    Transportation Planning and Optimization00 Ratings2.03 Ratings
    Transportation Execution Management00 Ratings2.03 Ratings
    Trade and Customs Management00 Ratings2.03 Ratings
    Fulfillment Management00 Ratings1.04 Ratings
    Warehouse Workforce Management00 Ratings2.03 Ratings
    Manufacturing
    Comparison of Manufacturing features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    4.5
    4 Ratings
    49% below category average
    Production Process Design00 Ratings2.03 Ratings
    Production Management00 Ratings2.04 Ratings
    Configuration Management00 Ratings2.03 Ratings
    Work Execution00 Ratings2.03 Ratings
    Manufacturing Costs00 Ratings2.04 Ratings
    Supply Chain
    Comparison of Supply Chain features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    3.5
    6 Ratings
    68% below category average
    Forecasting00 Ratings1.06 Ratings
    Inventory Planning00 Ratings2.06 Ratings
    Performance Monitoring00 Ratings2.06 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Certinia ERP Cloud and Microsoft Dynamics 365 Business Central
    Feature
    Certinia ERP Cloud
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.3
    3 Ratings
    2% above category average
    Proposal Management00 Ratings2.02 Ratings
    Product Master Data Management00 Ratings2.02 Ratings
    Best Alternatives
    Certinia ERP CloudMicrosoft Dynamics 365 Business Central
    Small Businesses
    Zoho One
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    Score8.9 out of 10
    Medium-sized Companies
    Zoho One
    Score8.9 out of 10
    Zoho One
    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certinia ERP CloudMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    6.0
    (8 ratings)
    6.3
    (23 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Availability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Certinia ERP CloudMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    Certinia
    For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
    Read full review
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Pros
    Certinia
    • User interface is more modern and user-friendly than other software
    • Dashboards allow for good visual interpretation
    • Reports are able to be customized to better fit users' needs
    Incentivized
    Read full review
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Cons
    Certinia
    • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
    • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
    • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
    Incentivized
    Read full review
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Likelihood to Renew
    Certinia
    The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
    Read full review
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Usability
    Certinia
    Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
    Read full review
    Microsoft
    Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
    Incentivized
    Read full review
    Reliability and Availability
    Certinia
    Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Certinia
    If Visualforce pages are enabled, they sometimes slow down the load time.
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Certinia
    The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
    Read full review
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Online Training
    Certinia
    Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Certinia
    The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Certinia
    FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
    Incentivized
    Read full review
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Return on Investment
    Certinia
    • Beneficial to easily be able to track impact of fluctuating currencies.
    • Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time.
    • Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting.
    Incentivized
    Read full review
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    ScreenShots