Certa vs. Coupa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Certa
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Certa is a SaaS based, no-code workflow automation platform that enables businesses to manage the lifecycle of their third parties. Companies typically use Certa for third party risk, regulatory compliance, ESG, and diversity management. Certa’s workflow engine enables businesses to streamline and automate processes, eliminate bottlenecks and inefficiencies, and break down silos via interdepartmental and internal/external process participants. Certa’s no-code, drag and drop features allows…N/A
Coupa
Score 7.9 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.
$499
per year
Pricing
CertaCoupa
Editions & Modules
No answers on this topic
Premium Support
$499+
per year
Verified
$549
per year
Advanced
$4800
per year
Registered
Free
Offerings
Pricing Offerings
CertaCoupa
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is contingent on client's requirements, customizations, add-ons, etc., and is quoted on a case-by-case basis. Please contact us to schedule a demo and learn more.
More Pricing Information
Community Pulse
CertaCoupa
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User Ratings
CertaCoupa
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
CertaCoupa
Likelihood to Recommend
Our brief experience with Certa was great overall. We liked the many options it provided, and saw how easily it could help manage our company's needs. However, the app was not as intuitive to work our way through, especially for those in our company that are not tech savvy. The onboarding function was what I was most excited about while using it. The dashboard made it super easy to see the overview of a project and know the next steps that need to be taken, and help get everyone on the same page without having to send emails, calls or texts to give updates. However, when deciding whether to continue with Certa or go a different route, the choice was hard, but he had enough employees struggling and unsure on the app that made the end decision
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Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
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Pros
  • It made it easy to onboard suppliers
  • Internal and external team communication
  • Fully customizable
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  • A consistent format is helpful because if you learn the tool once, then you should be set for long term success.
  • Straightforward with some of the fields (not all), but for some pieces of work. It is easy enough due to the direct nature of the tool.
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Cons
  • Because it is fully customizable, we felt like there were too many options. Having more of a basic template for like-minded industries would be helpful.
  • Maneuvering around the app was not as easy as I'd hoped. We have several employees that aren't tech savvy, and it was hard getting them to use the app.
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  • With one particular customer I have had about 40 emails to be accepted as a vendor. With other customers before Coupa became horrendous I had no problems. As an existing Coupa user why do I have to create a new profile?
  • I have been accepted as a user 3 times then a day later Coupa wants the same form filled again and again.
  • Help is only on a chat line. You cannot speak to anyone and in my opinion they are not helpful. Their suggstions have gotten me nowhere. They refer me to talk with my customer to straighten out the problem. My cusotmer doesn't have a clue.
  • I'm considering not to accept purchase orders that require invoicing through Coupa.
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Likelihood to Renew
No answers on this topic
I love using coupa but i'm not the decision maker in this regard.
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Usability
No answers on this topic
-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
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Support Rating
No answers on this topic
-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
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In-Person Training
No answers on this topic
The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
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Alternatives Considered
We actually ended up picking JobNimbus over Certa only because we had employees that were already familier with JN and felt comfortable navigating and assisting other coworkers. It came down to JN and Certa and that was the only reason we didn't go with Certa. They were very comparable, but the few employees that are not tech savvy were having difficulties navigating Certa. I would not be opposed to using Certa in the future or recommending it to other companies.
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Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.
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Return on Investment
  • The contract software was great. We were spending money each month to have certified contracts signed and drawn up. Certa did a great job at including this feature, saving money overall.
  • Once all documents and contacts are inputted, so much time and effort would be saved. We would no longer need to call, email or follow up with each other to verify that tasks were completed.
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  • The Sourcing Module has returned our investment 23 times on an annualized basis.
  • We're now SOX compliant and as a public company, that's keeping us compliant with our corporate charter.
  • Having one central invoicing location has reduced our AP calls significantly. Our suppliers now have visibility into where their invoice is in the payment cycle. We also have a much higher invoice-to-pay cycle.
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ScreenShots

Certa Screenshots

Screenshot of Comprehensive risk scores, vendor validations, and tailored questionnaires that automatically identify risks. Reduces manual workarounds & route procurement requests to the correct department automatically, letting a team make informed decisions.Screenshot of Certa Intake gives business users and requesters one centralized portal to launch requests, use guided flows to make requesting easier, dashboards that shows status of all current open items, and make global searches.Screenshot of Standardizes contracting process, reduce manual intervention and empowers teams to manage agreement lifecycles with third parties.Screenshot of Track and measure the ESG performance of third-parties to stay compliant with government regulations.Screenshot of Certa can be used to customize business processes with simple drag and drop features.

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.