Cerner Practice Management vs. Dentrix

It is great for a practice up to 15-20 physicians. It might be slightly expensivee for a small rural 1 doc practice, but the money accumulated through EOB checking is worth the expense in my eyes

Incentivized

[Dentrix is] well suited for a busy practice like my own. Does require a significant up front investment. It was already in place when I purchased the practice from the previous owner. May not be suited for a smaller practice that would not find value in the upfront costs associated with it.

Incentivized

• Easy to use for all staff members.
• Layout is easy to understand.

Incentivized

• Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
• Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
• Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.

Incentivized

• Needs a copy and paste function
• Needs an 'unchanged from previous assessment' tab
• Have hourly charting be easily accessible

Incentivized

• Outdated--it's not cloud based.
• Does not pull reports we need for patients like demographics in flow charts.
• Is not an open API.

Incentivized

Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.

Incentivized

We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.

Incentivized

PowerWorks is more detailed but more time-consuming. It doesn’t chart from exception which takes a lot of time, there is not a copy and paste feature and no ability to refer back to anything else you have input unless you make a comment. Epic has many of these features that lead to a better work flow

Incentivized

I used Patterson's EagleSoft in a limited capacity at a previous health center job. On the back end, EagleSoft was easier to setup, install, and manage than Dentrix. Backing up data files, migrating servers, was easier (but slower) on EagleSoft than on Dentrix. Dentrix appears to have a greater feature capability/set than EagleSoft does. Both have excellent technical support that is responsive, indepth, and well suited to address IT related problems with both EMR systems.

Incentivized

• Allows you to change the date to any date - Negative
• Simple Document center
• Sometimes it runs slow
• Support
• return on investment
• integration was easy
• positive impact

Incentivized