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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CentralReach

    Score6.3 out of 10
    N/ACentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A

    Opus EHR

    Score10 out of 10
    N/AOpus is a clinical solution, an EHR system used to streamline CRM and RCM processes, and simplify management for behavioral health, mental health, and addiction treatment centers. Additionally, the available Opus Telehealth platform addresses the need for video conferencing, scheduling, remote patient group check in, and documentation in one place. And the Opus EHR Lab Module, provides an integration that allows facilities to order lab tests and receive results directly in Opus EHR, eliminating…N/A
    Pricing
    CentralReachOpus EHR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CentralReachOpus EHR
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    CentralReachOpus EHR
    Likelihood to Recommend
    8.8
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CentralReachOpus EHR
    Likelihood to Recommend
    CentralReach
    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
    Incentivized
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    Opus EHR
    As I said before, I couldn't see a lot of the features being good for someone who just runs their own single private practice (just themselves). The biggest feature for me is the ability to "oversee" all documentation as it's completed, and to be able to make sure we are "covered" in every area that documentation serves
    Read full review
    Pros
    CentralReach
    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
    Incentivized
    Read full review
    Opus EHR
    • Ease of Use
    • Costs are obvious and transparent
    • Expanded Features not included in most EHR
    • Artificial Intelligence tools speed up clinical documentation
    • Organization for Directors/Supervisors
    • A "fair" contract (no scary, hidden stipulations
    Read full review
    Cons
    CentralReach
    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
    Incentivized
    Read full review
    Opus EHR
    • Their initial walk through/demo - It's overwhelming
    • Not everyone will know how to use it right away like other larger EHR's. There is a small learning curve
    • Not great for single therapists, best for small-medium-medium large facilities
    Read full review
    Support Rating
    CentralReach
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
    Incentivized
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    Opus EHR
    No answers on this topic
    Alternatives Considered
    CentralReach
    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
    Incentivized
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    Opus EHR
    I just felt it was a good balance of being "down to earth" but extremely capable. It seemed like a product designed from the ground up, from people who have actually dealt with the challenges of using technology within a facility, rather than from a computer expert who tried to learn about our application and apply typical solutions that don't work as well as they thought
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    Return on Investment
    CentralReach
    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
    Incentivized
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    Opus EHR
    • Quality outcomes measurement for insurance rate increases
    • Therapists that are great with clients, are also now great with documentation (AI tool)
    • I don't have to "hunt" through documentation to make sure everything is completed on time.
    • I don't have to explain a bunch of hidden costs to our executive team.
    Read full review
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