Cention Contact Center vs. Fraud.net Email Sheild

Cention Contact Center

Fraud.net Email Sheild

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cention Contact Center	N/A	Mid-Size Companies (51-1,000 employees)	The vendor says Cention can help you: • handle all your channels in one system with pure OMNI-channel support • get a full 360° view of all your customers communication, including complete history • have chat bots working side by side with your agents with seamless transfers and full history • route all errands to the right queue, right agents and right bots automatically • get help internally and externally with our Collaboration…	$39 per user
Email Shield	Score10 out of 10	N/A	Email Shield is a cloud-based email security add-in, which helps businesses across various industry verticals such as banking, fintech, eCommerce, government, mobile, travel, gaming, telecommunications and more, prevent email-based fraud attempts and receive fraud risk scores and alerts. It tracks and verifies trusted contacts, letting users expose risky emails and ensuring safety of financial…	N/A

Pricing

Cention Contact Center

Email Shield

Foundation: $39.00
per user
Foundation: $39.00
per user
Professional: $68.00
per user
Professional: $68.00
per user
Enterprise: $88.00
per user
Enterprise: $88.00
per user

No answers on this topic

Pricing Offerings
Cention Contact Center	Email Shield
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

The stated prices are per user/month. For a full price list, go to our website. Free upgrades , you will always have the newest functionality.

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Best Alternatives
	Cention Contact Center	Email Shield
Small Businesses	Nextiva Contact Center Score9.7 out of 10	No answers on this topic
Medium-sized Companies	Genesys Multicloud CX (discontinued) Score8 out of 10	No answers on this topic
Enterprises	Bright Pattern Contact Center Score9.1 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Cention Contact Center	Email Shield
Likelihood to Recommend	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Cention Contact Center	Email Shield
Likelihood to Recommend	Cention No answers on this topic	Fraud.net Suites will with spams and suspicious mails and links need more improvement on how it works with the option on how to keep or not to keep some mail as some times it deducted some non spam and and suspicious mails as it’s one of them but it always recognised how safe it’s Incentivized Amin Mohamed Agent Read full review
Pros	Cention No answers on this topic	Fraud.net Control over spams mails Prevention of suspicious mails Data safe keep Incentivized Amin Mohamed Agent Read full review
Cons	Cention No answers on this topic	Fraud.net Detection links within mails Optional to keep of not to keep some mails that looks suspicious Details on how it operate within my system Incentivized Amin Mohamed Agent Read full review
Alternatives Considered	Cention No answers on this topic	Fraud.net It more generally than the other app as that other one focused on a threaten mails for only one application not for all and doesn’t support mails protection but it’s always more up to date with the new threats and makes me more safe and comfortable while working which helps a lot Incentivized Amin Mohamed Agent Read full review
Return on Investment	Cention No answers on this topic	Fraud.net Easily to use Rarely facing issue Always on update with new threats Incentivized Amin Mohamed Agent Read full review
ScreenShots	Cention Contact Center Screenshots	Email Shield Screenshots