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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.9 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    DISCO Ediscovery

    Score8.4 out of 10
    N/ADISCO is a legal technology company that applies artificial intelligence and cloud computing to legal problems to help lawyers and legal teams improve outcomes for their clients. The vendor states corporate legal departments, law firms, and government agencies around the world use DISCO for ediscovery, case management, compliance, disputes, and investigations. In addition to its technology solutions, DISCO offers services to help legal teams manage ediscovery from anywhere at any…N/A
    Pricing
    CelonisDISCO Ediscovery
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CelonisDISCO Ediscovery
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.DISCO’s all-inclusive flat-rate per-GB pricing is transparent and predictable, making it easy to accurately budget for any matter. Pricing automatically includes ingestion, processing, early case assessment, and production. In addition, DISCO does not charge for user licenses, meaning customers can add or remove user licenses based on the need of the case, not on the constraints of the budget. When it comes to managed review, DISCO guarantees every matter will come in on time and on budget.
    More Pricing Information
    Features
    CelonisDISCO Ediscovery
    Process Mining
    Comparison of Process Mining features of Celonis and DISCO Ediscovery
    Feature
    Celonis
    8.3
    20 Ratings
    5% below category average
    DISCO Ediscovery
    -
    Ratings
    Data Connection9.520 Ratings00 Ratings
    Process Discovery9.519 Ratings00 Ratings
    Visual Process Representation9.518 Ratings00 Ratings
    Process Variants9.419 Ratings00 Ratings
    Performance Metrics9.518 Ratings00 Ratings
    Process Mining Algorithms7.916 Ratings00 Ratings
    Root Cause Investigation7.518 Ratings00 Ratings
    Process Optimization7.017 Ratings00 Ratings
    What-if Analysis6.211 Ratings00 Ratings
    Process Compliance and Audit7.115 Ratings00 Ratings
    User Ratings
    CelonisDISCO Ediscovery
    Likelihood to Recommend
    10.0
    (159 ratings)
    8.4
    (69 ratings)
    Likelihood to Renew
    7.3
    (7 ratings)
    7.4
    (2 ratings)
    Usability
    6.7
    (3 ratings)
    8.2
    (2 ratings)
    Support Rating
    6.6
    (3 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    CelonisDISCO Ediscovery
    Likelihood to Recommend
    Celonis
    I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.
    Incentivized
    Read full review
    DISCO
    It's user-friendly and very intuitive. It has many capabilities that are out of the box, and it does not need to do any workaround. Also, there are many ways to do the same thing which is great when we are in a rush and how a user learns. Attorneys are loving the Case Builder function. I am happy that we can streamline processes and get to do more of what we love to do versus being bogged down by tedious steps.
    Incentivized
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    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    DISCO
    • Search and locate
    • Document organization
    • Ease of use
    • Review Stages are used by our Experts with direct access, which eliminates the need to create folders on our servers, download to flash drives, or having to upload documents and create links in the cloud
    Read full review
    Cons
    Celonis
    • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
    • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
    Incentivized
    Read full review
    DISCO
    • Allow bates labeling to be completed at ingest
    • Providing a guide for load file ingest and remediation of load file errors
    • Availability of predictive tagging in matters with smaller production than is currently necessary
    • Improve ability to review and summarize medical records
    • Ability at ingest to break up a single large document into individual documents for review, whether through a manual or AI-driven process
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
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    DISCO
    There were some customer service issues in closing a project, but generally the service has been helpful to our needs.
    Incentivized
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    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    DISCO
    I've been able to go from never using this type of software before, to confidently using it on an everyday basis, and the learning curve was not steep at all.
    Incentivized
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    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
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    DISCO
    I've never had a problem with the support team getting back to me re my questions or assisting me in a project.
    Read full review
    Online Training
    Celonis
    No answers on this topic
    DISCO
    DISCO provides good resources in addition to the walkthroughs.
    Incentivized
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    DISCO
    No answers on this topic
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
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    DISCO
    I have used proprietary in-house software at a litigation management firm. The in-house software allowed for documents to be processed and coded in order for the end-user to run a report that met the end-users parameters. DISCO allows for documents to be ingested, and for those ingested documents to be divided into review stages. The reports that DISCO allows the end-user to run are far superior to end-user reports of other in-house systems
    Incentivized
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    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    DISCO
    • DISCO has saved our clients tons of money in hosting fees, as well as hourly fees in time spent reviewing documents.
    • With DISCO's search capabilities, a review that could take weeks or months by many can be performed in days or weeks by fewer personnel.
    • With DISCO, actions that previously had to be contracted out to a vendor can now be handled in-house at a much cheaper cost.
    Incentivized
    Read full review
    ScreenShots