Make vs. IBM App Connect

Integrating your CRM with Marketing Applications for data transmission and unity, GDPR compliance, syncing. Build a scenario for each specific (language or location) action. Managing certain actions and triggers based on links, some of the workflow solutions were not present in marketing tools and we need to create more complex process in Make to meet our needs. Lead and contact tracking from Social Media, updating our inventory based on user actions.

IBM App Connect is well-suited to serve as a central integration hub, particularly for scenarios involving data transformation, complex routing logic, and dynamic backend routing. It excels at enabling legacy system modernization and supports real-time, event-driven architectures effectively. However, it is less appropriate for simple point-to-point integrations or for use cases requiring workflow process management and human task orchestration, where BPM or lightweight automation tools may be more suitable.

• The ability to integrate with any API
• The drag and the drop builder makes the process of automating tasks easier
• Rich library of the most used apps

Incentivized

• Just the ability to display and consume data through a single dashboard makes this a great application for our business purposes.
• With the ability to consume their exposed API, data validation and manipulation becomes a breeze.

Incentivized

• Better navigational capabilities from scenarios
• Better use of AI or prompting for complex things like iterators/aggregators
• A "test mode" so that you don't have a ton of runs that are invalid or to be able to populate dummy data without wasting unnecessary operations to create it.

Incentivized

• The UI crashed constantly while trying to develop integrations.
• The UI was not nearly as intuitive as many of its competitors in the iPaaS space, which lead to a much larger learning curve.

Incentivized

At this point, it is firmly embedded in the DNA of the business and to give up the ability to automate workflows and create integrations on the fly would be a terrible idea.

It is the best on-premise application to cloud integration in the market. I guess IBM is planning to integrate IBM App Connect with the IBM API Connect solution.

Incentivized

I think it is the easiest workflow tool that I have ever used. Drag and drop works perfectly, helping less computer friendly users to simplify and nest their workflows. Managers without IT experience are now dealing separately with most of issues on their own. Handover of tasks and workflows is also easier as it is possible to comment and explain everything inside one.

You can do some really powerful things with this system. The overall design is an attempt to make configurable some of the routine tasks/common functionality, but allow for development/customization of the core of the application.

Incentivized

The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.

Incentivized

Support is good, however it takes longer than expected to get responses. When bugs are reported they often seem to fall into a black hole.

Incentivized

Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide it.

Incentivized

We selected IBM App Connect Enterprise due to our confidence in IBM as a long-term partner and our history with their integration technology (Message Broker/Bus). IBM App Connect provides the robustness and high reliability needed for our core on-premises systems, with proven scalability to the cloud. Its key strength is enabling deep integration by combining low-code with the power of complex, custom logic, ensuring the platform's capabilities exactly matched our need to handle complex flows.

Incentivized

• Enabled us to solve use cases for hundreds of clients and hundreds of different platforms
• Provided the customization capabilities to automate accounting/invoicing processes that save dozens of man-hours a month
• Allowed us to build custom churn/retention/engagement scores that have driven a 20% reduction in churn

Incentivized

• We can integrate different applications in just few hours
• We can validate the received/sent messages
• We can monitor any error appeared in the flows