TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cellum

    Score10 out of 10
    N/ACellum is a payment gateway solution for smartphones. It is designed to facilitate secure, multinational mobile commerce transactions.N/A

    Paytm

    Score8 out of 10
    N/APaytm is a mobile payment processing app from Indian company One97 Communications.N/A
    Pricing
    CellumPaytm
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CellumPaytm
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CellumPaytm
    Considered Both Products
    Cellum Group
    No answer on this topic
    Paytm
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    14 Answers
    Features
    CellumPaytm
    Payment Gateways
    Comparison of Payment Gateways features of Cellum and Paytm
    Feature
    Cellum
    -
    Ratings
    Paytm
    6.4
    2 Ratings
    13% below category average
    Fraud Detection00 Ratings6.02 Ratings
    API or SDK00 Ratings6.52 Ratings
    Recurring Payment Support00 Ratings7.02 Ratings
    Billing and Invoicing Support00 Ratings7.02 Ratings
    Global Support00 Ratings5.52 Ratings
    Payment Form Acceptance00 Ratings6.52 Ratings
    User Ratings
    CellumPaytm
    Likelihood to Recommend
    -
    (0 ratings)
    7.5
    (22 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    CellumPaytm
    Likelihood to Recommend
    Cellum Group
    No answers on this topic
    Paytm
    The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
    Incentivized
    Read full review
    Pros
    Cellum Group
    No answers on this topic
    Paytm
    • You can use Paytm to purchase from a selection of common items to luxurious items.
    • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
    • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
    • Gifts - You can send gifts to your loved ones using Paytm.
    • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
    • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
    Incentivized
    Read full review
    Cons
    Cellum Group
    No answers on this topic
    Paytm
    • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
    • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
    • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
    Incentivized
    Read full review
    Likelihood to Renew
    Cellum Group
    No answers on this topic
    Paytm
    Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
    Incentivized
    Read full review
    Usability
    Cellum Group
    No answers on this topic
    Paytm
    Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
    Incentivized
    Read full review
    Reliability and Availability
    Cellum Group
    No answers on this topic
    Paytm
    Planned outages & downtime window
    Incentivized
    Read full review
    Performance
    Cellum Group
    No answers on this topic
    Paytm
    Slight improvements required
    Incentivized
    Read full review
    Support Rating
    Cellum Group
    No answers on this topic
    Paytm
    Need slight improvement on issues TAT
    Incentivized
    Read full review
    Alternatives Considered
    Cellum Group
    No answers on this topic
    Paytm
    I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
    Incentivized
    Read full review
    Scalability
    Cellum Group
    No answers on this topic
    Paytm
    Easy to integrate
    Incentivized
    Read full review
    Return on Investment
    Cellum Group
    No answers on this topic
    Paytm
    • It decreased checkout time for the user which allowed us to increase user experience.
    • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
    • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
    Incentivized
    Read full review
    ScreenShots