TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CDW

    Score3 out of 10
    N/ACDW is a large, global value-added reseller and service provider, providing technology and services to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. CDW is a public, Fortune 500 company.N/A
    Pricing
    CDW
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    CDW
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    CDW
    Considered Both Products
    CDW
    Chose CDW
    CDW is a top-tier partner with most reputable tech companies. This aids in getting the best prices available.
    Incentivized
    Chose CDW
    They are more competitive at some solutions while also lacking in others. Primarily when going against products that solely focus on one area.
    Incentivized
    Chose CDW
    Office Depot and SHI do have great representatives but have found CDW to be very encompassing as far as Information Technology is concerned.
    Incentivized
    Chose CDW
    CDW is still easier to work with than SHI. While CDW has its issues, at least they make an effort to communicate. It has been difficult to even get basic communications out of SHI.
    Incentivized
    Chose CDW
    I would recommend CDW to all customers over their competition.
    Incentivized
    Chose CDW
    CDW is able to offer a 'one-stop shop', for all your needs in your IT organization. This makes it very simple to pick up the phone and call just one person, to get something ordered or a request to meet a vendor initiated. It also makes it very simple to call one person, when …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    CDW
    Likelihood to Recommend
    7.4
    (9 ratings)
    User Testimonials
    CDW
    Likelihood to Recommend
    CDW
    CDW is a good solutions provider that has many offerings a client can choose from. CDW is well suited for solutions that require research and design, and providing the on-site implementation for the client. Hardware and software are also offered from CDW, but costlier, than if dealing with the hardware/software vendor directly.
    Incentivized
    Read full review
    Pros
    CDW
    • Website is very convenient and easily navigated.
    • Quotes are always competitive.
    • The range of products and services that they provide is outstanding.
    Incentivized
    Read full review
    Cons
    CDW
    • High staff turnover.
    • Small organizations are treated as second-class citizens.
    • Seems to have an agenda based on what their vendors are offering them for incentives.
    Incentivized
    Read full review
    Alternatives Considered
    CDW
    CDW is a top-tier partner with most reputable tech companies. This aids in getting the best prices available.
    Read full review
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